03 - SERVICES. COMPANY ORGANIZATION, MANAGEMENT AND QUALITY. ADMINISTRATION. TRANSPORT. SOCIOLOGY
ICS 03 Details
SERVICES. COMPANY ORGANIZATION, MANAGEMENT AND QUALITY. ADMINISTRATION. TRANSPORT. SOCIOLOGY
SOZIOLOGIE. DIENSTLEISTUNGEN. BETRIEBSWIRTSCHAFT UND -LEITUNG. VERWALTUNG. VERKEHR
SOCIOLOGIE. SERVICES. ORGANISATION ET GESTION DE L'ENTREPRISE. ADMINISTRATION. TRANSPORT
STORITVE. ORGANIZACIJA PODJETJA, VODENJE IN KAKOVOST. UPRAVA. TRANSPORT. SOCIOLOGIJA
General Information
Frequently Asked Questions
ICS 03 is a classification code in the International Classification for Standards (ICS) system. It covers "SERVICES. COMPANY ORGANIZATION, MANAGEMENT AND QUALITY. ADMINISTRATION. TRANSPORT. SOCIOLOGY". The ICS is a hierarchical classification system used to organize international, regional, and national standards, facilitating the search and identification of standards across different fields.
There are 5731 standards classified under ICS 03 (SERVICES. COMPANY ORGANIZATION, MANAGEMENT AND QUALITY. ADMINISTRATION. TRANSPORT. SOCIOLOGY). These standards are published by international and regional standardization bodies including ISO, IEC, CEN, CENELEC, and ETSI.
The International Classification for Standards (ICS) is a hierarchical classification system maintained by ISO to organize standards and related documents. It uses a three-level structure with field (2 digits), group (3 digits), and sub-group (2 digits) codes. The ICS helps users find standards by subject area and enables statistical analysis of standards development activities.
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This document specifies the requirements and provides guidance for establishing, implementing, maintaining and continually improving an AI (artificial intelligence) management system within the context of an organization.
This document is intended for use by an organization providing or using products or services that utilize AI systems. This document is intended to help the organization develop, provide or use AI systems responsibly in pursuing its objectives and meet applicable requirements, obligations related to interested parties and expectations from them.
This document is applicable to any organization, regardless of size, type and nature, that provides or uses products or services that utilize AI systems.
- Standard62 pagesEnglish languagee-Library read for1 day
This document specifies a process for a medical laboratory to identify and manage the risks to patients, laboratory workers and service providers that are associated with medical laboratory examinations. The process includes identifying, estimating, evaluating, controlling and monitoring the risks.
The requirements of this document are applicable to all aspects of the examinations and services of a medical laboratory, including the pre-examination, examination, and post-examination aspects including accurate transmission of examination results into the electronic medical record, as well as other technical and management processes described in ISO 15189.
This document does not specify acceptable levels of risk.
This document does not apply to risks from post-examination clinical decisions made by healthcare providers.
This document complements the management of risks affecting medical laboratory enterprises that are addressed by ISO 31000, such as business, economic, legal, and regulatory risks.
- Standard92 pagesEnglish languagee-Library read for1 day
This document specifies principles and requirements for a body operating certification of persons and includes the development and maintenance of a scheme for certification of persons.
NOTE 1 For the purposes of this document, the term "certification body" is used in place of the full term " body operating certification of persons", and the term "certification scheme" is used in place of the full term “scheme for certification of persons”.
NOTE 2 Annex A contains principles for certification of persons.
- Standard36 pagesEnglish languagee-Library read for1 day
This document contains requirements for the competence and impartiality of bodies performing inspection, and for the consistent operation of their inspection activities.
- Standard33 pagesEnglish languagee-Library read for1 day
This document contains requirements for the competence and impartiality of bodies performing inspection, and for the consistent operation of their inspection activities.
- Standard33 pagesEnglish languagee-Library read for1 day
This document gives the sector specific requirements for the provision of private security services in the energy sector that are additional to the requirements of EN 17483-1.
This document specifies service requirements for quality in organization, processes, personnel and management of a security service provider and/or its independent branches and establishments under commercial law and trade as a provider with regard to security services in the energy sector.
This document defines quality criteria for the delivery of security services in the energy sector requested by public and private clients. This document is suitable for the selection, attribution, awarding and reviewing of the most suitable provider of security services in the energy sector.
NOTE 1 This document is the Part 4 of a series of standards on the provision of private security services for critical infrastructure. See Figure 2.
NOTE 2 It is important that the selection of a private security service provider always represents the best balance between quality and price. This document sets out the minimum requirements that providers are expected to comply with in order for this balance to be struck.
This document is not applicable to private security services in nuclear power plants.
A list of activities for Private Security Companies (PSC) in Critical Infrastructure Protection (CIP) in the energy sector comprises:
1. Perimeter Protection and Surveillance:
- human - reception services, static guarding, patrols, dog-handler;
- technology – CCTV, unmanned vehicles (air/ground/sea); others;
- operation of a control/monitoring room;
- operation of an alarm monitoring centre;
- access Control and Management (turnstiles, barriers, authorization and badges).
2. Human and technology, e.g. use of screening and detection equipment for:
- vehicles;
- goods;
- visitors;
- staff;
- contractors;
3. Site security and mobile patrolling/ Static guarding activities required to secure a specific facility/area and mobile patrolling on-site and in buildings within the site;
4. Emergency response;
- alarm response;
- first aid response.
- Draft14 pagesEnglish languagee-Library read for1 day
This document specifies principles and requirements for a body operating certification of persons and includes the development and maintenance of a scheme for certification of persons.
NOTE 1 For the purposes of this document, the term "certification body" is used in place of the full term " body operating certification of persons", and the term "certification scheme" is used in place of the full term “scheme for certification of persons”.
NOTE 2 Annex A contains principles for certification of persons.
- Standard36 pagesEnglish languagee-Library read for1 day
IEC SRD 63347-2:2026 describes and analyses a comprehensive set of high-level scenarios of how smart cities can best respond to public health emergencies, and strengthen their “Urban Immune System”, using evidence from as many countries as possible. It covers use cases related to the prevention, the control and the successful ending of public health emergencies, and to dealing with the longer-term harm that these may cause. It considers a wide range of different scenarios and reviews both the management challenges and the range of technology solutions, including the use of IoT, 5G, AI, Big Data, and Cloud Computing, available in each of them, in order to provide a comprehensive outline of the standardization requirements to develop an effective Urban Immune System. The public health emergencies envisaged are those relating to pandemics resulting from novel forms of disease, for which there is no natural immunity within the population and no tried and tested treatment. However, some of its provisions will be helpful to dealing with pandemics of existing diseases such as typhoid and cholera brought on through natural disasters or war. This document will provide useful information to International and national Standards Development Organizations and thus facilitate and promote the development of the smart city standards required.
- Standardization document32 pagesEnglish languagesale 15% off
This document specifies a practical procedure to create and verify distance-speed diagrams and speed curves using the parameters specified in ISO 24675-1, from which the shortest running time for railway timetabling is obtained by numerically integrating the speed curves. This document excludes running time calculation used for purposes other than timetabling.
- Standard23 pagesEnglish languagesale 15% off
- Standard25 pagesFrench languagesale 15% off
This document specifies the requirements for an environmental management system that an organization can use to enhance its environmental performance. It is intended for use by an organization seeking to manage its environmental responsibilities in a systematic manner that contributes to the environmental pillar of sustainability. This document helps an organization to achieve the intended outcomes of its environmental management system, which provide value for the environment, the organization itself and interested parties. The intended outcomes of an environmental management system include: enhancing environmental performance; meeting compliance obligations; achieving environmental objectives. This document is applicable to any organization, regardless of size, type or nature, and applies to the environmental aspects of its activities, products and services that the organization determines it can either control or influence considering a life cycle perspective. This document does not state specific environmental performance criteria. This document can be used in whole or in part to systematically improve environmental management. Claims of conformity to this document, however, are not acceptable unless all its requirements are incorporated into an organization’s environmental management system and fulfilled without exclusion.
- Standard36 pagesEnglish languagesale 15% off
- Standard36 pagesEnglish languagesale 15% off
- Standard38 pagesFrench languagesale 15% off
- Standard38 pagesFrench languagesale 15% off
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- Standard38 pagesSpanish languagesale 15% off
This document specifies the requirements for an environmental management system that an organization can use to enhance its environmental performance. It is intended for use by an organization seeking to manage its environmental responsibilities in a systematic manner that contributes to the environmental pillar of sustainability.
This document helps an organization to achieve the intended outcomes of its environmental management system, which provide value for the environment, the organization itself and interested parties. The intended outcomes of an environmental management system include:
enhancing environmental performance;
meeting compliance obligations;
achieving environmental objectives.
This document is applicable to any organization, regardless of size, type or nature, and applies to the environmental aspects of its activities, products and services that the organization determines it can either control or influence considering a life cycle perspective. This document does not state specific environmental performance criteria.
This document can be used in whole or in part to systematically improve environmental management. Claims of conformity to this document, however, are not acceptable unless all its requirements are incorporated into an organization’s environmental management system and fulfilled without exclusion.
- Draft45 pagesEnglish languagee-Library read for1 day
This document gives guidance on developing, managing and implementing public warning before, during and after incidents.
This document is applicable to any organization responsible for public warning. It is applicable at all levels, from local up to international.
Before planning and implementing the public warning system, the risks and consequences of potential hazards are assessed. This process is not part of this document.
- Standard20 pagesEnglish languagee-Library read for1 day
This document defines a scalable, methodical process to ensure business concept model interoperability and logical model alignment and reverse engineering. This document provides guidance on conceptual interoperability and reverse engineering to explain how to extract relevant information from existing IndustryMessageSet, proprietary MessageSet or business model in order to prepare the submission to the ISO 20022 Registration Authority of equivalent, ISO 20022 conformant BusinessTransactions, BusinessComponents (including BusinessElements and Constraints) and MessageSets. This document describes the activities of ISO 20022 conceptual interoperability and reverse engineering from the point of view of the user who wants to verify that the business functionality, covered by their own IndustryMessageSet, proprietary MessageSets or business model, is covered by ISO 20022 conformant BusinessTransactions, BusinessComponents (including BusinessElements and Constraints) and MessageSets.
- Standard39 pagesEnglish languagesale 15% off
16614 (NeTEx) is composed of a series of standards:
- Part 1: Description of the public transport network topology exchange format.
- Part 2: Description of the scheduled timetables exchange format.
- Part 3: Description of the fare information exchange format.
- Part 4: Description of the passenger information European profile (EPIP).
- Part 5: Description of the alternative modes exchange format.
- Part 6: Description of the accessibility European profile (EPIAP).
The present update concerns Part 3.
All the parts will be updated together, except Part 6 currently under formal vote (a NWI is produced for each Part). This update is done in a similar timeframe as the Transmodel (EN12896) revision, to achieve the best possible consistency.
The updated version of TS 16614 is going to be published as NeTEx v2.
The global updates consist in the following main extensions/enhancements:
- Deck plan allowing for a digitalised representation of spaces and equipment on board vehicles (with considerations of accessibility features),
- Physical layout of compound vehicles (e.g. train composition),
- Multiple minor enhancements, adjustments, and fixes to consider all the feedback from the previous versions of NeTEx, especially in the context of the European Delegated Regulation EU 2017/1926
Consistency and coherences with Transmodel and SIRI and OJP have also been challenged and minor updates are to be integrated in this revision.
- Technical specification732 pagesEnglish languagee-Library read for1 day
This document complements the ISO 20022 Metamodel, as specified in ISO 20022-1, with generic requirements and guidelines to define specific syntax generation rules for other encodings in order to produce schemas based on each specific syntax generation rules in compliance with this document. Such specific syntaxes include XML, ASN.1 and JSON. (XML and ASN.1 do not imply ISO 20022-4 XML schema generation and ISO 20022-8 ASN.1 generation only. W3C XML Schema, ASN.1 and JSON can be used to express or define a variety of schema types.) Under this metamodel-driven and syntax-agnostic approach of ISO 20022 series, interoperability is ensured at the conceptual level of the metamodel specified in ISO 20022-1, rather than at the physical level of syntaxes specified in ISO 20022-4 and ISO 20022-8. In this document, "schema" refers to the "SyntaxMessageScheme" defined in ISO 20022-1. However, for ease of reading, this document will hereafter refer to it as "schema" which is a general term for design documents that define data structures. The metaclass “MessageDefinition” that is described in ISO 20022-1:2026, Figure 13 is the target of the transformation specified in this document, but the metaclass “MessageChoreography” is not. In other words, this document is only the rules for the syntax of the data representation language. For example, Application Programming Interface (API) specific aspects are outside the scope of this document. Regarding the concept of conformance to this document, see Annex B.
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This document describes the modelling workflow, complementing ISO 20022-1 and ISO 20022-2. The modelling workflow describes the required steps a modeller follows in order to develop and maintain standardized BusinessTransactions and InterfaceDefinitions/MessageSets. This document does not describe the permissible artefacts and/or documents to be submitted to the Registration Authority (this information is contained in ISO 20022-7). Examples are provided only to illustrate the modelling methodology and are not normative.
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This document describes the transformation rules to generate ASN.1 abstract syntax from an ISO 20022 compliant MessageDefinition. The generated abstract syntax is for the description and validation of Messages. The transformation rules are a transformation from Level 3 to Level 4. It is a deterministic transformation, meaning that the resulting ASN.1 is completely predictable for a given MessageDefinition. There is neither manual input to the transformation itself nor manual adjustment to the result of the transformation. This document is the ASN.1 equivalent of ISO 20022-4. In ISO 20022-4 the abstract syntax generated is XML Schema; in this document it is ASN.1. In ISO 20022-4 the only encoding supported is UTF-8 XML; in this document there are multiple encodings supported for ASN.1. These include all the standard encodings, but in addition the ability to register custom encodings in Encoding Control Notation (ECN).
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This document specifies: the overall description of the modelling approach; the overall description of the ISO 20022 Repository (hereby referred to as Repository) contents; a high-level description of the input to be accepted by the Registration Authority to feed/modify the Repository’s DataDictionary and BusinessProcessCatalogue; a high-level description of the Repository output to be made publicly available by the Registration Authority. BusinessTransactions and MessageSets Conforming with ISO 20022 series can be used for electronic data interchange amongst any industry participants (financial and others), independently of any specific communication network. Network-dependent rules, such as message acknowledgement and message protection, are beyond the scope of the ISO 20022 series.
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This document complements the ISO 20022 Metamodel, as specified in ISO 20022-1, with the XML syntax transformation rules to be applied by the ISO 20022 Registration Authority in order to translate an ISO 20022 compliant MessageDefinition into an XML Schema for the description and validation of XML Messages. It specifies the transformation rules from the Logical to the Physical level. It is a deterministic transformation, meaning that the resulting XML Schema is completely predictable for a given MessageDefinition. There is neither manual input to the transformation itself nor manual adjustment to the result of the transformation.
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This document specifies the responsibilities of the Registration Authority (RA) and the Submitting Organizations. NOTE Details concerning the involvement of Technical Committee ISO/TC 68, Financial services, Subcommittee SC 9, Information exchange for financial services, in the registration request process can be found on the ISO 20022 website (see www.iso20022.org).
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(1) This document specifies the scheme for the conformity assessment and assessment criteria for concrete.
(2) The document provides technical rules for assessment of the performance of the concrete and actions to be followed in the event of non-conformity of the product or negative assessment.
(3) This document gives provisions and guidance for certification of factory production control and of the concrete.
- Standard19 pagesEnglish languagee-Library read for1 day
16614 (NeTEx) is composed of a series of standards:
- Part 1: Description of the public transport network topology exchange format.
- Part 2: Description of the scheduled timetables exchange format.
- Part 3: Description of the fare information exchange format.
- Part 4: Description of the passenger information European profile (EPIP).
- Part 5: Description of the alternative modes exchange format.
- Part 6: Description of the accessibility European profile (EPIAP).
The present update concerns Part 3.
All the parts will be updated together, except Part 6 currently under formal vote (a NWI is produced for each Part). This update is done in a similar timeframe as the Transmodel (EN12896) revision, to achieve the best possible consistency.
The updated version of TS 16614 is going to be published as NeTEx v2.
The global updates consist in the following main extensions/enhancements:
- Deck plan allowing for a digitalised representation of spaces and equipment on board vehicles (with considerations of accessibility features),
- Physical layout of compound vehicles (e.g. train composition),
- Multiple minor enhancements, adjustments, and fixes to consider all the feedback from the previous versions of NeTEx, especially in the context of the European Delegated Regulation EU 2017/1926
Consistency and coherences with Transmodel and SIRI and OJP have also been challenged and minor updates are to be integrated in this revision.
- Technical specification518 pagesEnglish languagee-Library read for1 day
This document specifies quality requirements for the chart, test procedure and acceptance level for near, far, and colour vision acuity of NDT personnel. Information for grey scale perception and low contrast can be found in the annexes. This document also specifies the qualification requirements for personnel permitted to carry out the test.
This document is only applicable to vision acuity under defined conditions similar to those encountered during routine NDT inspection. This document does not address an individual’s overall visual acuity and users are advised to consider the need for a general eye examination by specialist medical personnel to ensure general vision acuity.
- Draft21 pagesEnglish languagee-Library read for1 day
In respect of pan European eCall (operating requirements defined in EN 16072), this document defines
the high level application protocols, procedures and processes required to provide the eCall service via
a packet switched wireless communications network using IMS (IP Multimedia Subsystem) and
wireless access (such as LTE, NR and their successors).
This document assumes support of eCall using IMS over packet switched networks by an IVS and a
PSAP and further assumes that all PLMNs available to an IVS at the time an eCall or test eCall is
initiated are packet switched networks. Support of eCall where eCall using IMS over packet switched
networks is not supported by an IVS or PSAP is out of scope of this document.
At some moment in time packet switched networks will be the only Public Land Mobile Networks
(PLMN) available. However as long as GSM/UMTS PLMNs are available (Teleservice 12/TS12)
ETSI TS 122 003 will remain operational. Both the use of such PLMNs and the logic behind choosing the
appropriate network in a hybrid situation (where both packet-switched and circuit-switched networks
are available) are out of scope of this document.
NOTE 1 The objective of implementing the pan-European in-vehicle emergency call system (eCall) is to
automate the notification of a traffic accident, wherever in Europe, with the same technical standards and the same quality of services objectives by using a PLMN (such as ETSI prime medium) which supports the European harmonized 112/E112 emergency number (TS12 ETSI TS 122 003 or IMS packet switched network) and to provide a means of manually triggering the notification of an emergency incident.
NOTE 2 HLAP requirements for third party services supporting eCall can be found in EN 16102.
This document makes reference to those provisions but does not duplicate them.
- Standard38 pagesEnglish languagee-Library read for1 day
This document specifies principles and requirements for a body operating certification of persons and includes the development and maintenance of a scheme for certification of persons. NOTE 1 For the purposes of this document, the term "certification body" is used in place of the full term " body operating certification of persons", and the term "certification scheme" is used in place of the full term “scheme for certification of persons”. NOTE 2 Annex A contains principles for certification of persons.
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Motorway chauffeur systems (MCS) perform Level 3 automated driving on limited access motorways with the presence of a fallback-ready user (FRU). This document describes a framework of MCS including system characteristics, system states and transition conditions and system functions. This document specifies requirements for the basic set of functionalities of a MCS, and test procedures to verify these requirements. The requirements include vehicle operation to perform the entire dynamic driving task (DDT) within the current lane of travel, to issue a request to intervene (RTI) before disengaging, and to extend operation and temporarily continue to perform the DDT after issuing an RTI. Requirements and test procedures for additional functionalities (such as lane changing) are provided in other parts of the ISO 23792 series. Means related to setting a destination and selecting a route to reach the destination are not within the scope of this document. This document applies to MCS installed in light vehicles[9].
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This document contains requirements for the competence and impartiality of bodies performing inspection, and for the consistent operation of their inspection activities.
- Standard23 pagesEnglish languagesale 15% off
- Standard24 pagesFrench languagesale 15% off
This document specifies quality requirements for the chart, test procedure and acceptance level for near, far, and colour vision acuity of NDT personnel. Information for grey scale perception and low contrast can be found in the annexes. This document also specifies the qualification requirements for personnel permitted to carry out the test. This document is only applicable to vision acuity under defined conditions similar to those encountered during routine NDT inspection. This document does not address an individual’s overall visual acuity and users are advised to consider the need for a general eye examination by specialist medical personnel to ensure general vision acuity.
- Standard18 pagesEnglish languagesale 15% off
- Standard18 pagesFrench languagesale 15% off
This document gives guidance on developing, managing and implementing public warning before, during and after incidents.
This document is applicable to any organization responsible for public warning. It is applicable at all levels, from local up to international.
Before planning and implementing the public warning system, the risks and consequences of potential hazards are assessed. This process is not part of this document.
- Standard20 pagesEnglish languagee-Library read for1 day
This document specifies the minimum requirements for the provision of physical exercise by fitness clubs.
This includes the operational, managerial, and supervision requirements in the delivery of both within and any externally related services offered by fitness clubs, together with the selection and positioning of exercise equipment, the essential skills required by fitness trainers, and any associated environmental and procedural requirements for safe physical exercising to take place.
This document is applicable to all publicly accessible fitness clubs where exercising in groups or individually takes place and is irrespective of the size of the club. It is intended to provide a healthy, safe and secure environment for its users, including through the use of digital technologies.
This document is applicable to fitness clubs publicly available and open to user subscription or pay-as-you-go services. This document does not cover clubs that are exclusively secondary businesses and offered in addition or as a complement to their primary service.
NOTE In the event that the fitness club is expected to be accessible to people with special needs (e.g. people with a disability and/or impairments, minors, etc.), attention is drawn to any relevant national guidelines.
- Draft51 pagesEnglish languagee-Library read for1 day
This document specifies the requirements for discretionary lane change (DLC) for motorway chauffeur systems (MCS) that perform Level 3 automated driving on limited access motorways. It also specifies the test procedures to verify the requirements. DLC is an additional functionality that can be added to an MCS conforming to the general requirements specified in ISO/TS 23792-1. Means related to setting a destination and selecting a route to reach the destination are not in the scope of this document. This document applies to the system installed in light vehicles.
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This document establishes a framework and specifies electronic fee collection (EFC) functions for the personalization process of on-board equipment (OBE) used for EFC.
The personalization process takes place within the domain of the entity that is responsible for the application in the OBE.
This document is applicable to the EFC interface, e.g. using dedicated short-range communication or integrated circuit(s) card, between the personalization equipment (PE) and OBE as shown in Figure 1.
This document does not cover the following:
whether the personalization functionality resides completely in the PE or whether this functionality instead resides in a central system, where the PE is more or less “transparent”;
the exact application command or message structures for the EFC personalization functionality (these are dependent on the communication media and are described in subsequent parts of the ISO 21719 series);
the test procedures for evaluation of an implementation for conformity to the requirements in this document;
setting-up of operating organizations (e.g. toll service provider, personalization agent, trusted third party).
NOTE Some of the issues listed above are subject to separate documents prepared by ISO/TC 204, CEN/TC 278 and the European Telecommunications Standards Institute – Electromagnetic compatibility and Radio Spectrum Matters (ETSI ERM).
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This document specifies the requirements and provides guidance for establishing, implementing, maintaining and continually improving an AI (artificial intelligence) management system within the context of an organization.
This document is intended for use by an organization providing or using products or services that utilize AI systems. This document is intended to help the organization develop, provide or use AI systems responsibly in pursuing its objectives and meet applicable requirements, obligations related to interested parties and expectations from them.
This document is applicable to any organization, regardless of size, type and nature, that provides or uses products or services that utilize AI systems.
- Standard62 pagesEnglish languagee-Library read for1 day
IEC 60050-831:2025 gives the terms and definitions used in smart cities and smart city systems, as well as general terms pertaining to specific applications and associated technologies. This terminology is consistent with the terminology developed in the other specialized parts of the IEV. It has the status of a horizontal standard in accordance with IEC Guide 108.
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This document specifies additional requirements to ISO/IEC 17021-1. The requirements contained in this document, when implemented, support the demonstration of competence, consistency and reliability by the bodies performing auditing and certification of an artificial intelligence management system (AIMS) according to ISO/IEC 42001 for organizations that provide, develop or use AI systems.
Certification of AIMS is a third-party conformity assessment activity (as described in ISO/IEC 17000:2020, 4.5), and bodies performing this activity are third-party conformity assessment bodies.
This document also provides the necessary information and confidence to customers about the way certification has been granted.
NOTE This document can be used as a criteria document for accreditation or peer assessment.
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This document specifies requirements and gives guidance on the verification of declared sustainability information, including information presented in quantitative and qualitative formats.
NOTE 1 Declared sustainability information can include reporting on environmental, social, governance and other sustainability matters.
NOTE 2 A verification programme can include a combination of validation and verification activities, and result in mixed engagements.
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This document specifies principles and requirements for the competence, consistent operation and impartiality of bodies performing validation/verification of declared sustainability information.
This document is an application of ISO/IEC 17029, which contains general principles and requirements for the competence, consistent operation and impartiality of bodies performing validation/verification as conformity assessment activities.
This document includes specific requirements related to bodies performing validation/verification of declared sustainability information in addition to the requirements of ISO/IEC 17029.
Any programme requirements related to bodies are additional to the requirements of this document.
- Standard29 pagesEnglish languagee-Library read for1 day
This document specifies principles and gives guidance for developing normative documents that contain:
specified requirements for the object of conformity assessment;
specific methods and procedures for an individual conformity assessment activity (e.g. test methods);
rules and methodology for conformity assessment (as part of conformity assessment schemes, including provisions for organizations that perform conformity assessment activities).
This document is intended for the following users:
standards developers;
regulatory authorities;
conformity assessment scheme owners;
industry associations and consortia;
conformity assessment bodies;
accreditation bodies;
purchasers;
consumers and non-governmental groups;
other interested parties, e.g. insurance organizations.
- Standard26 pagesEnglish languagee-Library read for1 day
This document specifies general principles and requirements for the validation/verification of declared sustainability information, including reporting on environmental, social, governance and other sustainability matters.
This document is applicable to quantitative and qualitative information.
NOTE These principles and requirements complement the set of rules and procedures that are provided in validation/verification programmes.
This document is also applicable as the basis for validation/verification activities that support other conformity assessment schemes.
This document is applicable to validation/verification bodies operating in accordance with ISO/IEC 17029.
- Standard60 pagesEnglish languagee-Library read for1 day
This document specifies requirements for and gives guidance on the development, embedding, communication, validation and verification of sustainable finance products and services (SFPS). It addresses the product and service areas of lending, asset management, insurance, payment accounts and digital assets. This document is applicable to any organization that intends to provide or is providing SFPS with an integration of defined environmental, social and governance (ESG) aspects and proof of intended impacts. It can be used for aligning existing SFPS or designing new ones. This document enables organizations to define, embed, communicate, attribute and effectively evaluate SFPS. It further enables successful marketing and documenting of SFPS objectives, properties and impacts, as well as validation and verification.
- Technical specification27 pagesEnglish languagesale 15% off
This document establishes a framework and specifies electronic fee collection (EFC) functions for the personalization process of on-board equipment (OBE) used for EFC. The personalization process takes place within the domain of the entity that is responsible for the application in the OBE. This document is applicable to the EFC interface, e.g. using dedicated short-range communication or integrated circuit(s) card, between the personalization equipment (PE) and OBE as shown in Figure 1. This document does not cover the following: whether the personalization functionality resides completely in the PE or whether this functionality instead resides in a central system, where the PE is more or less “transparent”; the exact application command or message structures for the EFC personalization functionality (these are dependent on the communication media and are described in subsequent parts of the ISO 21719 series); the test procedures for evaluation of an implementation for conformity to the requirements in this document; setting-up of operating organizations (e.g. toll service provider, personalization agent, trusted third party). NOTE Some of the issues listed above are subject to separate documents prepared by ISO/TC 204, CEN/TC 278 and the European Telecommunications Standards Institute – Electromagnetic compatibility and Radio Spectrum Matters (ETSI ERM).
- Standard8 pagesEnglish languagesale 15% off
This document provides an analysis of various case studies for the implementation of specific aspects of the circular economy in organizations, regardless of their status. This document specifically focuses on performance-based approaches such as functional economy, service economy, product-as-a-service (PaaS) and other performance-based approaches. This document mainly describes a selection of use cases of operational implementation of such performance-based approaches as observed in different organizations. It stresses the challenging context faced by concerned organizations in changing their economic and business models. This document depicts cultural, organizational and industrial changes induced by the move of business models toward a performance-based approach. It emphasizes to what extent the total economic value can increase and how this is converted into revenue streams for the concerned organizations. This document does not apply to the implementation of any circular economy domain of actions (circular design, recycling; responsible purchase policy, etc.), but focuses on the systemic level of development of economic models based on the commercialization of various performance aspects.
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This document specifies the requirements for a measurement management system when an organization:
needs to demonstrate its ability to consistently ensure confidence in validity and reliability of measurement results and thereby to provide a consistent level of measurement quality for an organization’s products and services;
aims to rely on reliable and valid measurement results useful to enhance customer satisfaction and effectively apply its measurement management system processes;
implements processes for a measurement management system that enhance conformity with customer, statutory and regulatory requirements.
All the requirements of this document are generic. This document is applicable to any organization, regardless of its type or size, or the products and services it provides. This includes organizations manufacturing products and providing engineering services (except for calibration and test services included within the scope of ISO/IEC 17025).
This document is not intended to substitute requirements for, or to add requirements to, the general requirements for the competence of testing and calibration laboratories specified in ISO/IEC 17025.
NOTE For organizations that operate internal testing and calibration laboratories, the competence of those functions can be evaluated in accordance with ISO/IEC 17025.
- Standard55 pagesEnglish languagee-Library read for1 day
This document specifies principles and gives guidance for developing normative documents that contain:
specified requirements for the object of conformity assessment;
specific methods and procedures for an individual conformity assessment activity (e.g. test methods);
rules and methodology for conformity assessment (as part of conformity assessment schemes, including provisions for organizations that perform conformity assessment activities).
This document is intended for the following users:
standards developers;
regulatory authorities;
conformity assessment scheme owners;
industry associations and consortia;
conformity assessment bodies;
accreditation bodies;
purchasers;
consumers and non-governmental groups;
other interested parties, e.g. insurance organizations.
- Standard26 pagesEnglish languagee-Library read for1 day
This document establishes the smart streetlighting management platform (SSMP) as a representative case study, based on the Korean implementation. This document provides practical, non-normative reference information to support other countries considering the adoption of similar systems. This document provides information on: the system components of SSMP, the roles and functions of each individual component; the classification, naming, descriptions, and operational procedures of traffic safety service use cases enabled by SSMP.
- Technical report25 pagesEnglish languagesale 15% off
This document provides guidance to contracting authorities on how to determine contract award criteria to meet the accessibility requirements of Directive (EU) 2019/882 (European Accessibility Act, EAA) and Directive (EU) 2016/2102 (Web Accessibility Directive, WAD); and on how to verify the conformance of publicly procured ICT products and services with these requirements. The present document describes how the accessibility requirements for the ICT should be specified, documented and assessed in the frame of the procurement process, under the EU public procurement directives1. The different mechanisms for conformity assessment with the applicable accessibility requirements are explained. It discusses how these mechanisms can be applied both in the pre-procurement research phase and when awarding a contract, as well as part of contract management in the post-award stage.
This document also provides a useful guidance for bidders who prepare an offer for public procurement of ICT products and services, and others aiming to procure accessible ICT.
Aspects that do not deal with accessibility in ICT procurement in Europe are outside the scope of this document.
- Technical specification55 pagesEnglish languagee-Library read for1 day
1.1 General
This document establishes the minimum requirements for the qualification and certification of personnel performing nondestructive testing (NDT), nondestructive inspection (NDI), or nondestructive evaluation (NDE) in the aerospace manufacturing, service, maintenance and overhaul industries. For the purposes of this document, the term NDT will be used and will be considered equivalent to NDI and NDE.
In Europe, the term "approval" is used to denote a written statement by an employer that an individual has met specific requirements and has operating approval. The term "certification" as defined in 3.3 is used throughout this document as a substitute for the term "approval". Except when otherwise specified in the written practice, certification in accordance with this document includes operating approval.
1.2 Purpose
1.2.1 Applicability
This document applies to personnel who:
- use NDT methods or equipment to test and/or accept materials, products, components, assemblies or sub-assemblies;
- are directly responsible for the technical adequacy of the NDT methods and equipment used;
- operate automatic interpretation or evaluation systems;
- approve NDT procedures or work instructions;
- audit NDT facilities; or
- provide technical NDT support or training.
This document does not apply to individuals who only have administrative or supervisory authority over NDT personnel or to research personnel developing NDT technology for subsequent implementation and approval by a certified Level 3. See Clause 8 regarding applicability to personnel performing specialized inspections using certain direct readout instruments.
1.2.2 Implementation
This document addresses the use of a National Aerospace NDT Board (NANDTB). NANDTBs are only used as specified per Annex C and it is not mandatory to have such a board for compliance with this document. Personnel certified to previous revisions of NAS410/EN 4179 need not recertify to the requirements of this document until their current certification expires.
1.2.3 NDT methods
This document contains detailed requirements for the following NDT methods:
eddy current testing (ET)
penetrant testing (PT)
magnetic particle testing (MT)
radiographic testing (RT)
shearography testing (ST)
thermographic testing (IRT)
ultrasonic testing (UT)
When invoked by engineering, quality, cognizant engineering organization or prime contractor requirements, this document applies to other NDT methods used to determine the acceptability or suitability for intended service of a material, part, component, sub-assembly or assembly. Such methods can include, but are not limited to, acoustic emission, neutron radiography, leak testing, and holography.
- Standard39 pagesEnglish languagee-Library read for1 day
IEC 63341-3:2025 specifies the performance evaluation methodologies for fuel cell power systems that are designed for utilisation in electrically propelled rolling stock.
The scope of this document concerns itself exclusively with electrically powered rolling stock. Internal combustion engines utilising hydrogen are not encompassed within the scope of this document.
This document is applicable to hydrogen fuel cell power systems for electrically propelled rolling stock.
This document does not apply to reformer-equipped fuel cell power systems.
This document does not cover the hydrogen fuel systems that are permanently or separately attached to either the rolling stock or the fuel cell power system. These systems are addressed in IEC 63341-2. The fundamental system overview, incorporating the interrelationships between the primary functions and the connections to the external system, is delineated in IEC 63341-1:2025, Figure 4.
The relevant standards are comprehensively delineated in IEC 63341-1. The performance targets for fuel cell power systems are agreed upon between the user and the manufacturer.
- Standard63 pagesEnglish languagee-Library read for1 day
This document specifies system requirements and test methods for lane change decision aid systems (LCDAS). LCDAS are intended to warn the driver of the subject vehicle against potential collisions with vehicles either to the side or to the rear in the adjacent lanes of the subject vehicle and moving in the same direction as the subject vehicle for lane change manoeuvres. This document addresses LCDAS for use on forward-moving cars, vans and straight trucks. This document does not address LCDAS for use on motorcycles or articulated vehicles such as tractor/trailer combinations and articulated buses.
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This document presents case studies and insights into the practical application of green logistics. The cases are delineated across various operational scenarios, including transport, storing, loading and unloading, handling, package, distribution processing, distribution and information processing. The objective of this document is to facilitate organizations in comprehending green logistics activities.
- Technical report48 pagesEnglish languagesale 15% off