SIST ISO 44001:2017
Collaborative business relationship management systems - Requirements and framework
Collaborative business relationship management systems - Requirements and framework
ISO 44001:2017 specifies requirements for the effective identification, development and management of collaborative business relationships within or between organizations.
ISO 44001:2017 is applicable to private and public organizations of all sizes, from large multinational corporations and government organizations, to non-profit organizations and micro/small businesses.
Application of ISO 44001:2017 can be on several different levels, e.g.
· a single application (including operating unit, operating division, single project or programme, mergers and acquisitions);
· an individual relationship (including one-to-one relationships, alliance, partnership, business customers, joint venture);
· multiple identified relationships (including multiple partner alliances, consortia, joint ventures, networks, extended enterprise arrangements and end-to-end supply chains);
· full application organization-wide for all identified relationship types.
Systèmes de management collaboratif d'une relation d'affaire - Exigences et cadre de travail
Sistemi za upravljanje sodelovalnih poslovnih odnosov - Zahteve in okviri
Ta dokument določa zahteve za uspešno prepoznavanje, razvoj in upravljanje sodelovalnih poslovnih odnosov znotraj organizacije ali med organizacijami.
Ta dokument se uporablja za zasebne in javne organizacije vseh velikosti, od velikih multinacionalnih korporacij in vladnih organizacij do neprofitnih organizacij in mikro/majhnih podjetij.
Ta dokument se lahko uporablja v različnem obsegu, npr.
– za enkratno uporabo (vključno v okviru poslovne enote, oddelka, posameznega projekta ali programa, združitev in prevzemov);
– za posamezen odnos (vključno z odnosi ena-na-ena, zavezništvom, partnerstvom, odnosom s poslovno
stranko in v okviru skupne naložbe);
– za več prepoznanih odnosov (vključno z zavezništvi več strank in konzorciji ter v okviru skupnih naložb, omrežij, razširjenih dogovorov med podjetji in celotne dobavne verige);
– uporabo v okviru celotne organizacije za vse prepoznane vrste odnosov.
General Information
Standards Content (Sample)
SLOVENSKI STANDARD
01-december-2017
Sistemi za upravljanje sodelovalnih poslovnih odnosov - Zahteve in okviri
Collaborative business relationship management systems - Requirements and
framework
Systèmes de management collaboratif d'une relation d'affaire - Exigences et cadre de
travail
Ta slovenski standard je istoveten z: ISO 44001:2017
ICS:
03.100.01 Organizacija in vodenje Company organization and
podjetja na splošno management in general
03.100.70 Sistemi vodenja Management systems
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.
INTERNATIONAL ISO
STANDARD 44001
First edition
2017-03
Collaborative business relationship
management systems —
Requirements and framework
Systèmes de management collaboratif d’une relation d’affaire —
Exigences et cadre de travail
Reference number
©
ISO 2017
© ISO 2017, Published in Switzerland
All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized otherwise in any form
or by any means, electronic or mechanical, including photocopying, or posting on the internet or an intranet, without prior
written permission. Permission can be requested from either ISO at the address below or ISO’s member body in the country of
the requester.
ISO copyright office
Ch. de Blandonnet 8 • CP 401
CH-1214 Vernier, Geneva, Switzerland
Tel. +41 22 749 01 11
Fax +41 22 749 09 47
copyright@iso.org
www.iso.org
ii © ISO 2017 – All rights reserved
Contents Page
Foreword .vi
Introduction .vii
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Context of the organization . 5
4.1 Understanding the organization and its context . 5
4.2 Understanding the needs and expectations of stakeholders . 5
4.3 Determining the scope of the collaborative business relationship management system . 5
4.4 Collaborative business relationship management system . 6
4.5 Creation of value . 6
5 Leadership . 6
5.1 Leadership and commitment . 6
5.2 Policy . 7
5.3 Organization roles, responsibilities and authorities . 7
5.3.1 Top management . 7
5.3.2 Establishment of an organizational governance structure . 7
5.3.3 Senior executive responsible . 8
6 Planning . 8
6.1 Actions to address risks and opportunities . 8
6.2 Collaborative business relationship objectives and planning to achieve them . 8
6.3 Identification and prioritization of collaborative business relationships . 9
6.3.1 General. 9
6.3.2 Identification of opportunities for collaboration . 9
7 Support .10
7.1 Resources .10
7.2 Competence and behaviour .10
7.3 Awareness .10
7.4 Communication .10
7.5 Documented information .11
7.5.1 General.11
7.5.2 Creating and updating .11
7.5.3 Control of documented information .11
7.5.4 Record of collaborative competencies .11
7.5.5 Corporate RMP .12
8 Operation .12
8.1 Operational planning and control .12
8.2 Operational awareness (Stage 1) .12
8.2.1 General.12
8.2.2 Duties of SER .13
8.2.3 Application and validation of operational governance structure .13
8.2.4 Identification of operational objectives and value .13
8.2.5 Establishment of value analysis process .14
8.2.6 Identification and prioritization of collaborative business relationships .14
8.2.7 Development of competencies and behaviour .14
8.2.8 Initial risk assessment .14
8.2.9 Establishment of the RMP .14
8.3 Knowledge (Stage 2) .15
8.3.1 General.15
8.3.2 Strategy and business case.15
8.3.3 Identification of key individuals’ competence and behaviour .17
8.3.4 Knowledge management .17
8.3.5 Supply chain and extended enterprise risks and opportunities .17
8.3.6 Implementation of risk management process .17
8.3.7 Evaluation of the business case . .18
8.3.8 Incorporation of knowledge into the RMP .18
8.4 Internal assessment (Stage 3) .19
8.4.1 General.19
8.4.2 Capability and environment for collaboration .19
8.4.3 Assessment of strengths and weaknesses .19
8.4.4 Assessment of collaborative profile .20
8.4.5 Appointment of collaborative leadership .20
8.4.6 Definition of partner selection criteria .20
8.4.7 Implementation of the RMP .20
8.5 Partner selection (Stage 4) .21
8.5.1 General.21
8.5.2 Nomination of potential collaborative partners .21
8.5.3 Partner evaluation and selection .21
8.5.4 Development of engagement and negotiation strategy for collaboration .22
8.5.5 Initial engagement with potential partners .22
8.5.6 Assessment of joint objectives .22
8.5.7 Assessment of joint exit strategy .22
8.5.8 Selection of preferred partners .22
8.5.9 Initiation of joint RMP .22
8.6 Working together (Stage 5) .22
8.6.1 General.22
...
INTERNATIONAL ISO
STANDARD 44001
First edition
2017-03
Collaborative business relationship
management systems —
Requirements and framework
Systèmes de management collaboratif d’une relation d’affaire —
Exigences et cadre de travail
Reference number
©
ISO 2017
© ISO 2017, Published in Switzerland
All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized otherwise in any form
or by any means, electronic or mechanical, including photocopying, or posting on the internet or an intranet, without prior
written permission. Permission can be requested from either ISO at the address below or ISO’s member body in the country of
the requester.
ISO copyright office
Ch. de Blandonnet 8 • CP 401
CH-1214 Vernier, Geneva, Switzerland
Tel. +41 22 749 01 11
Fax +41 22 749 09 47
copyright@iso.org
www.iso.org
ii © ISO 2017 – All rights reserved
Contents Page
Foreword .vi
Introduction .vii
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Context of the organization . 5
4.1 Understanding the organization and its context . 5
4.2 Understanding the needs and expectations of stakeholders . 5
4.3 Determining the scope of the collaborative business relationship management system . 5
4.4 Collaborative business relationship management system . 6
4.5 Creation of value . 6
5 Leadership . 6
5.1 Leadership and commitment . 6
5.2 Policy . 7
5.3 Organization roles, responsibilities and authorities . 7
5.3.1 Top management . 7
5.3.2 Establishment of an organizational governance structure . 7
5.3.3 Senior executive responsible . 8
6 Planning . 8
6.1 Actions to address risks and opportunities . 8
6.2 Collaborative business relationship objectives and planning to achieve them . 8
6.3 Identification and prioritization of collaborative business relationships . 9
6.3.1 General. 9
6.3.2 Identification of opportunities for collaboration . 9
7 Support .10
7.1 Resources .10
7.2 Competence and behaviour .10
7.3 Awareness .10
7.4 Communication .10
7.5 Documented information .11
7.5.1 General.11
7.5.2 Creating and updating .11
7.5.3 Control of documented information .11
7.5.4 Record of collaborative competencies .11
7.5.5 Corporate RMP .12
8 Operation .12
8.1 Operational planning and control .12
8.2 Operational awareness (Stage 1) .12
8.2.1 General.12
8.2.2 Duties of SER .13
8.2.3 Application and validation of operational governance structure .13
8.2.4 Identification of operational objectives and value .13
8.2.5 Establishment of value analysis process .14
8.2.6 Identification and prioritization of collaborative business relationships .14
8.2.7 Development of competencies and behaviour .14
8.2.8 Initial risk assessment .14
8.2.9 Establishment of the RMP .14
8.3 Knowledge (Stage 2) .15
8.3.1 General.15
8.3.2 Strategy and business case.15
8.3.3 Identification of key individuals’ competence and behaviour .17
8.3.4 Knowledge management .17
8.3.5 Supply chain and extended enterprise risks and opportunities .17
8.3.6 Implementation of risk management process .17
8.3.7 Evaluation of the business case . .18
8.3.8 Incorporation of knowledge into the RMP .18
8.4 Internal assessment (Stage 3) .19
8.4.1 General.19
8.4.2 Capability and environment for collaboration .19
8.4.3 Assessment of strengths and weaknesses .19
8.4.4 Assessment of collaborative profile .20
8.4.5 Appointment of collaborative leadership .20
8.4.6 Definition of partner selection criteria .20
8.4.7 Implementation of the RMP .20
8.5 Partner selection (Stage 4) .21
8.5.1 General.21
8.5.2 Nomination of potential collaborative partners .21
8.5.3 Partner evaluation and selection .21
8.5.4 Development of engagement and negotiation strategy for collaboration .22
8.5.5 Initial engagement with potential partners .22
8.5.6 Assessment of joint objectives .22
8.5.7 Assessment of joint exit strategy .22
8.5.8 Selection of preferred partners .22
8.5.9 Initiation of joint RMP .22
8.6 Working together (Stage 5) .22
8.6.1 General.22
8.6.2 Establishment of the joint governance structure .23
8.6.3 Joint knowledge management process .25
8.6.4 Establish joint risk management process .25
8.6.5 Operational process and systems review .26
8.6.6 Measurement of delivery and performance .26
8.6.7 Improvement of organizational collaborative competence .26
8.6.8 Establishment of a joint issue resolutio
...
INTERNATIONAL ISO
STANDARD 44001
First edition
2017-03
Collaborative business relationship
management systems —
Requirements and framework
Systèmes de management collaboratif d’une relation d’affaire —
Exigences et cadre de travail
Reference number
©
ISO 2017
© ISO 2017, Published in Switzerland
All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized otherwise in any form
or by any means, electronic or mechanical, including photocopying, or posting on the internet or an intranet, without prior
written permission. Permission can be requested from either ISO at the address below or ISO’s member body in the country of
the requester.
ISO copyright office
Ch. de Blandonnet 8 • CP 401
CH-1214 Vernier, Geneva, Switzerland
Tel. +41 22 749 01 11
Fax +41 22 749 09 47
copyright@iso.org
www.iso.org
ii © ISO 2017 – All rights reserved
Contents Page
Foreword .vi
Introduction .vii
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Context of the organization . 5
4.1 Understanding the organization and its context . 5
4.2 Understanding the needs and expectations of stakeholders . 5
4.3 Determining the scope of the collaborative business relationship management system . 5
4.4 Collaborative business relationship management system . 6
4.5 Creation of value . 6
5 Leadership . 6
5.1 Leadership and commitment . 6
5.2 Policy . 7
5.3 Organization roles, responsibilities and authorities . 7
5.3.1 Top management . 7
5.3.2 Establishment of an organizational governance structure . 7
5.3.3 Senior executive responsible . 8
6 Planning . 8
6.1 Actions to address risks and opportunities . 8
6.2 Collaborative business relationship objectives and planning to achieve them . 8
6.3 Identification and prioritization of collaborative business relationships . 9
6.3.1 General. 9
6.3.2 Identification of opportunities for collaboration . 9
7 Support .10
7.1 Resources .10
7.2 Competence and behaviour .10
7.3 Awareness .10
7.4 Communication .10
7.5 Documented information .11
7.5.1 General.11
7.5.2 Creating and updating .11
7.5.3 Control of documented information .11
7.5.4 Record of collaborative competencies .11
7.5.5 Corporate RMP .12
8 Operation .12
8.1 Operational planning and control .12
8.2 Operational awareness (Stage 1) .12
8.2.1 General.12
8.2.2 Duties of SER .13
8.2.3 Application and validation of operational governance structure .13
8.2.4 Identification of operational objectives and value .13
8.2.5 Establishment of value analysis process .14
8.2.6 Identification and prioritization of collaborative business relationships .14
8.2.7 Development of competencies and behaviour .14
8.2.8 Initial risk assessment .14
8.2.9 Establishment of the RMP .14
8.3 Knowledge (Stage 2) .15
8.3.1 General.15
8.3.2 Strategy and business case.15
8.3.3 Identification of key individuals’ competence and behaviour .17
8.3.4 Knowledge management .17
8.3.5 Supply chain and extended enterprise risks and opportunities .17
8.3.6 Implementation of risk management process .17
8.3.7 Evaluation of the business case . .18
8.3.8 Incorporation of knowledge into the RMP .18
8.4 Internal assessment (Stage 3) .19
8.4.1 General.19
8.4.2 Capability and environment for collaboration .19
8.4.3 Assessment of strengths and weaknesses .19
8.4.4 Assessment of collaborative profile .20
8.4.5 Appointment of collaborative leadership .20
8.4.6 Definition of partner selection criteria .20
8.4.7 Implementation of the RMP .20
8.5 Partner selection (Stage 4) .21
8.5.1 General.21
8.5.2 Nomination of potential collaborative partners .21
8.5.3 Partner evaluation and selection .21
8.5.4 Development of engagement and negotiation strategy for collaboration .22
8.5.5 Initial engagement with potential partners .22
8.5.6 Assessment of joint objectives .22
8.5.7 Assessment of joint exit strategy .22
8.5.8 Selection of preferred partners .22
8.5.9 Initiation of joint RMP .22
8.6 Working together (Stage 5) .22
8.6.1 General.22
8.6.2 Establishment of the joint governance structure .23
8.6.3 Joint knowledge management process .25
8.6.4 Establish joint risk management process .25
8.6.5 Operational process and systems review .26
8.6.6 Measurement of delivery and performance .26
8.6.7 Improvement of organizational collaborative competence .26
8.6.8 Establishment of a joint issue resolutio
...
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