This document provides real use cases, situational understanding and practical solutions applicable to the provisions concerning staff and training in ISO 14785:2024. This document can be used as a reference or inspiration for tourism information services (TIS) management organizations analysing and improving their TIS staff training and pursuing quality TIS through the application of ISO 14785:2024.

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Frequently Asked Questions

ISO/TC 228/WG 3 is a Working Group within the International Organization for Standardization (ISO). It is named "Tourist information and reception services at Tourist Information Offices". This committee has published 1 standards.

ISO/TC 228/WG 3 develops ISO standards in the area of Information technology. Currently, there are 1 published standards from this working group.

The International Organization for Standardization (ISO) is an independent, non-governmental international organization that develops and publishes international standards. Founded in 1947 and headquartered in Geneva, Switzerland, ISO brings together experts from 170+ member countries to share knowledge and develop voluntary, consensus-based standards that support innovation and provide solutions to global challenges.

A Working Group in ISO is a specialized group responsible for developing standards or technical work within a defined scope. These bodies bring together international experts to create consensus-based standards that support global trade, safety, and interoperability.

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