General Information

Abstract

Stage 1 description of the service: Remote control

Status
Published
Publication Date
30-Nov-2003
Current Stage
6060 - National Implementation/Publication (Adopted Project)
Start Date
01-Dec-2003
Due Date
01-Dec-2003
Completion Date
01-Dec-2003

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SIST EN 301 691 V1.1.1:2003

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Overview

SIST EN 301 691 V1.1.1:2003 provides the stage 1 service description for the Remote Control (RC) service within the context of the Integrated Services Digital Network (ISDN). Developed under the framework of European telecommunications standardization, this document outlines the functionality that enables a user to remotely control supplementary services associated with their ISDN subscription from a different location or access point.

This standard is relevant to public and private ISDN operators, network equipment manufacturers, and service providers seeking to implement or support RC functionalities in compliance with European norms. The document focuses on high-level service features from the end-user perspective, not delving into detailed human interface or technical protocol specifications.

Key Topics

  • Remote Control Functionality: Enables users to activate, deactivate, register, erase, or interrogate supplementary services-such as call forwarding or call barring-from remote locations.
  • Authentication and Security: Stresses mandatory use of security procedures, e.g., Personal Identification Number (PIN) or Transaction Authentication Number (TAN), to prevent unauthorized access to remote control capabilities.
  • Service Provisioning: Covers subscription options, including the ability to restrict which supplementary services can be controlled remotely and limitations on forwarded-to numbers.
  • Interoperability: Describes interworking requirements between public ISDNs, private ISDNs, and non-ISDN networks for seamless RC service invocation.
  • User Procedures: Summarizes the user actions possible from remote locations-activation, deactivation, registration, erasure, and status inquiry of supported services.
  • Supplementary Services Eligible for Remote Control:
    • Call forwarding (unconditional, busy, no reply, selective)
    • Outgoing call barring (user controlled)
    • Line hunting and trunk hunting
    • Additional services as determined by the service provider

Applications

The RC service standardized in SIST EN 301 691 V1.1.1:2003 addresses practical needs for greater flexibility in managing telecommunication services. Typical applications include:

  • Business Environments: Employees or administrators can remotely configure call forwarding, manage call barring, or adjust hunt group settings while away from the office.
  • Remote Site Management: Service providers and enterprise IT teams can apply temporary or emergency changes to supplementary services without on-site intervention.
  • Enhanced User Control: End-users can maintain continuity of communication, ensuring important calls are redirected or access is appropriately restricted while traveling or working remotely.
  • Integration with Private ISDNs: Allows seamless management of supplementary services across both public and private networks, supporting business continuity and unified telecommunication strategies.

These use cases underscore the RC service’s role in maximizing the utility and responsiveness of ISDN-based telecommunication setups, providing users with control and assurance irrespective of their location.

Related Standards

For comprehensive implementation and integration, the following related standards and recommendations are important:

  • ITU-T Recommendation I.130: Method for the characterization of telecommunication services supported by an ISDN and network capabilities.
  • ETSI EN 301 132: Security tools for use within telecommunication services.
  • ETSI ETS 300 345: General aspects of interworking between public and private ISDNs.
  • ITU-T Recommendations I.112 and I.210: Terminology and principles for ISDNs and telecommunication services.

Adherence to these standards supports interoperability, regulatory compliance, and streamlined deployment across diverse network environments.


By applying SIST EN 301 691 V1.1.1:2003, public network operators, private network managers, and service providers enable robust, user-friendly remote management of ISDN supplementary services-enhancing network efficiency, security, and user satisfaction.

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Standard

SIST EN 301 691 V1.1.1:2003

English language (13 pages)
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Frequently Asked Questions

SIST EN 301 691 V1.1.1:2003 is a standard published by the Slovenian Institute for Standardization (SIST). Its full title is "Integrated Services Digital Network (ISDN); Remote Control (RC) service; Service description". This standard covers: Stage 1 description of the service: Remote control

Stage 1 description of the service: Remote control

SIST EN 301 691 V1.1.1:2003 is classified under the following ICS (International Classification for Standards) categories: 33.080 - Integrated Services Digital Network (ISDN). The ICS classification helps identify the subject area and facilitates finding related standards.

SIST EN 301 691 V1.1.1:2003 is available in PDF format for immediate download after purchase. The document can be added to your cart and obtained through the secure checkout process. Digital delivery ensures instant access to the complete standard document.

Standards Content (Sample)


2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.Digitalno omrežje z integriranimi storitvami (ISDN) – Storitev oddaljenega krmiljenja (RC) – Opis storitveIntegrated Services Digital Network (ISDN); Remote Control (RC) service; Service description33.080Digitalno omrežje z integriranimi storitvami (ISDN)Integrated Services Digital Network (ISDN)ICS:Ta slovenski standard je istoveten z:EN 301 691 Version 1.1.1SIST EN 301 691 V1.1.1:2003en01-december-2003SIST EN 301 691 V1.1.1:2003SLOVENSKI
STANDARD
ETSIEN301691V1.1.1(2001-02)EuropeanStandard(Telecommunicationsseries)IntegratedServicesDigitalNetwork(ISDN);RemoteControl(RC)service;ServicedescriptionSIST EN 301 691 V1.1.1:2003

ETSIETSIEN301691V1.1.1(2001-02)2ReferenceDEN/NA-020009KeywordsISDN,RC,service,stage1ETSI650RoutedesLuciolesF-06921SophiaAntipolisCedex-FRANCETel.:+33492944200Fax:+33493654716SiretN°34862356200017-NAF742CAssociationàbutnonlucratifenregistréeàlaSous-PréfecturedeGrasse(06)N°7803/88ImportantnoticeIndividualcopiesofthepresentdocumentcanbedownloadedfrom:http://www.etsi.orgThepresentdocumentmaybemadeavailableinmorethanoneelectronicversionorinprint.Inanycaseofexistingorperceiveddifferenceincontentsbetweensuchversions,thereferenceversionisthePortableDocumentFormat(PDF).Incaseofdispute,thereferenceshallbetheprintingonETSIprintersofthePDFversionkeptonaspecificnetworkdrivewithinETSISecretariat.Usersofthepresentdocumentshouldbeawarethatthedocumentmaybesubjecttorevisionorchangeofstatus.InformationonthecurrentstatusofthisandotherETSIdocumentsisavailableathttp://www.etsi.org/tb/status/Ifyoufinderrorsinthepresentdocument,sendyourcommentto:editor@etsi.frCopyrightNotificationNopartmaybereproducedexceptasauthorizedbywrittenpermission.Thecopyrightandtheforegoingrestrictionextendtoreproductioninallmedia.©EuropeanTelecommunicationsStandardsInstitute2001.Allrightsreserved.SIST EN 301 691 V1.1.1:2003

ETSIETSIEN301691V1.1.1(2001-02)3ContentsIntellectualPropertyRights.4Foreword.41Scope.52References.53Definitionsandabbreviations.63.1Definitions.63.2Abbreviations.64Description.75Procedures.75.1Provisionandwithdrawal.75.2Normalprocedures.85.2.1Activation,deactivationandregistration.85.2.2Erasure.85.2.3Invocationandoperation.95.2.4Interrogation.95.3Exceptionalprocedures.95.3.1Activation,deactivationandregistration.105.3.2Erasure.105.3.3Invocationandoperation.105.3.4Interrogation.106Intercommunicationconsiderations.116.1Interworkingwithnon-ISDNs.116.2InterworkingwithprivateISDNs.117Interactionwithsupplementaryservices.118Supplementaryservicesthatcanberemotelycontrolled.11AnnexA(normative):ApplicabilityoftheRCserviceto(supplementary)services.12History.13SIST EN 301 691 V1.1.1:2003

ETSIETSIEN301691V1.1.1(2001-02)4IntellectualPropertyRightsIPRsessentialorpotentiallyessentialtothepresentdocumentmayhavebeendeclaredtoETSI.TheinformationpertainingtotheseessentialIPRs,ifany,ispubliclyavailableforETSImembersandnon-members,andcanbefoundinETSISR000314:"IntellectualPropertyRights(IPRs);Essential,orpotentiallyEssential,IPRsnotifiedtoETSIinrespectofETSIstandards",whichisavailablefromtheETSISecretariat.LatestupdatesareavailableontheETSIWebserver(http://www.etsi.org/ipr).PursuanttotheETSIIPRPolicy,noinvestigation,includingIPRsearches,hasbeencarriedoutbyETSI.NoguaranteecanbegivenastotheexistenceofotherIPRsnotreferencedinETSISR000314(ortheupdatesontheETSIWebserver)whichare,ormaybe,ormaybecome,essentialtothepresentdocument.ForewordThisEuropeanStandard(Telecommunicationsseries)hasbeenproducedbyETSITechnicalCommitteeServicesandProtocolsforAdvancedNetworks(SPAN).InaccordancewithITU-TRecommendationI.130[1],thefollowingthreelevelstructureisusedtodescribethesupplementarytelecommunicationsservicesasprovidedbyEuropeanpublicnetworkoperatorsunderthepan-EuropeanIntegratedServicesdigitalNetwork(ISDN):-Stage1:isanoverallservicedescription,fromtheuser'sstandpoint;-Stage2:identifiesthefunctionalcapabilitiesandinformationflowsneededtosupporttheservicedescribedinstage1;and-Stage3:definesthesignallingsystemprotocolsandswitchingfunctionsneededtoimplementtheservicedescribedinstage1.Thepresentdocumentdetailsthestage1aspects(overallservicedescription)fortheRemoteControl(RC)service.NationaltranspositiondatesDateofadoptionofthisEN:2February2001DateoflatestannouncementofthisEN(doa):31May2001DateoflatestpublicationofnewNationalStandardorendorsementofthisEN(dop/e):30November2001DateofwithdrawalofanyconflictingNationalStandard(dow):30November2001SIST EN 301 691 V1.1.1:2003

ETSIETSIEN301691V1.1.1(2001-02)51ScopeThepresentdocumentdefinesthestageoneoftheRemoteControl(RC)serviceforthepan-EuropeanIntegratedServicesDigitalNetwork(ISDN)asprovidedbyEuropeanpublictelecommunicationoperators.Stageoneisanoverallservicedescriptionfromtheuser'spointofview(seeITU-TRecommendationI.130[1]),butdoesnotdealwiththedetailsofthehumaninterfaceitself.ThepresentdocumentdefinestheinterworkingrequirementsofprivateISDNswiththepublicISDN.InadditionthepresentdocumentspecifiesthebasefunctionalitywheretheserviceisprovidedtotheuserviaaprivateISDN.ThepresentdocumentdoesnotspecifytheadditionalrequirementswheretheserviceisprovidedtotheuserviaatelecommunicationsnetworkthatisnotanISDN,butitdoesincludeinterworkingrequirementsofothernetworkswiththepublicISDN.Chargingprinciplesareoutsidethescopeofthepresentdocument.TheRCserviceenablesausertocontrola(supplementary)serviceoranumberof(supplementary)servicesassociatedwiththatuserfromanotheraccessusingtheproceduresprovidedforthe(supplementary)service(s)tobecontrolledattheserveduser'saccess.TheRCserviceisapplicabletoallcircuit-switchedtelecommunicationservices.ThepresentdocumentisapplicabletothestagetwoandthestagethreestandardsfortheISDNRCservice.Theterms"stagetwo"and"stagethree"arealsodefinedinITU-TRecommendationI.130[1].Wherethetextindicatesthestatusofarequirement,(i.e.asstrictcommandorprohibition,asauthorizationleavingfreedom,orascapabilityorpossibility),thiswillbereflectedinthetextoftherelevantstagethreestandards.Furthermore,conformancetothepresentdocumentismetbyconformingtothestagethreestandardwiththefieldofapplicationappropriatetotheequipmentbeingimplemented.Therefore,nomethodoftestingisprovidedforthepresentdocument.2ReferencesThefollowingdocumentscontainprovisionswhich,throughreferenceinthistext,constituteprovisionsofthepresentdocument.• Referencesareeitherspecific(identifiedbydateofpublicationand/oreditionnumberorversionnumber)ornon-specific.• Foraspecificreference,subsequentrevisionsdonotapply.• Foranon-specificreference,thelatestversionapplies.[1]ITU-TRecommendationI.130(1988):"MethodforthecharacterizationofthetelecommunicationservicessupportedbyanISDNandnetworkcapabilitiesofanISDN".[2]ITU-TRecommendationI.112(1993):"VocabularyoftermsforISDNs".[3]ITU-TRecommendationI.210(1993):"PrinciplesoftelecommunicationservicessupportedbyanISDNandthemeanstodescribethem".[4]ETSIETS300345(1994):"IntegratedServicesDigitalNetwork(ISDN);InterworkingbetweenpublicISDNsandprivateISDNsfortheprovisionoftelecommunicationservices;Generalaspects".[5]ETSIEN301132:"IntegratedServicesDigitalNetwork(ISDN);Securitytools(SET)forusewithintelecommunicationservices".SIST EN 301 691 V1.1.1:2003

ETSIETSIEN301691V1.1.1(2001-02)63Definitionsandabbreviations3.1DefinitionsForthepurposeofthepresentdocument,thefollowingtermsanddefinitionsapply:authenticationprocedure:proceduretoverifytheidentityoftheserveduserbasicaccess:seeITU-TRecommendationI.112[2],clause2.4,definition425confidentialcode:generaltermforthecombinationofcharacters(e.g.:PIN,TAN,Dynamicauthenticationsecuritytool)usedtoidentifytheserveduserwhenoperatingtheRCservicehomelocation:locationatwhichtheserviceproviderconsiderstheuser'sISDNnumberandservicesareregisteredIntegratedServicesDigitalNetwork(ISDN):seeITU-TRecommendationI.112[2],clause2.3,definition308PersonalIdentificationNumber(PIN):PINisa4to12positionalphanumericcodeorpasswordthecustomerpossessesforauthentication.Thisisusedtoprovideauthenticationoftheuserwiththeaccessdeviceprimaryrateaccess:seeITU-TRecommendationI.112[2],clause2.4,definition426serveduser:usertowhomtheRCserviceisprovidedsupplementaryservice:seeITU-TRecommendationI.210[3],clause2.4remotelocation:locationotherthanHomelocationtransactionnumber:alphanumericcodeselectedfromalistofTANsthecustomerpossessesforauthentication,usedtoprovideauthenticationoftheuserwiththeaccessdeviceNOTE:EachTANisonlyusableforoneinstanc
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