Medical laboratories - Requirements for collection, transport, receipt, and handling of samples

ISO/TS 20658:2017 specifies requirements and good practice recommendations for the collection, transport, receipt and handling of samples intended for medical laboratory examinations.
ISO/TS 20658:2017 is applicable to medical laboratories and other medical services involved in laboratory pre-examination processes that include the examination request, patient preparation and identification, sample collection, transport, receipt and storage. It may also be applicable to some biobanks.
ISO/TS 20658:2017 does not apply to blood and blood products intended for transfusion.

Laboratoires de biologie médicale - Exigences pour le prélèvement, le transport, la réception et la manipulation des échantillons

Medicinski laboratoriji - Zahteve za odvzem, transport, prejem in ravnanje z vzorci

Ta dokument določa zahteve in priporočila glede dobrih praks za zbiranje, transport, prejemanje vzorcev, predvidenih za medicinske laboratorijske preiskave, in ravnanje z njimi.
Ta dokument se uporablja za medicinske laboratorije in druge zdravstvene storitve, vključene v laboratorijske predpreiskovalne procese, ki vključujejo zahteve za preiskavo, pripravo in identifikacijo bolnika, jemanje vzorcev, transport, prejem in shranjevanje vzorcev. Lahko se uporablja tudi za nekatere biobanke.
Ta dokument se ne nanaša na kri in krvne proizvode, predvidene za transfuzijo.

General Information

Status
Published
Public Enquiry End Date
19-Mar-2018
Publication Date
25-Mar-2018
Technical Committee
Current Stage
6060 - National Implementation/Publication (Adopted Project)
Start Date
16-Mar-2018
Due Date
21-May-2018
Completion Date
26-Mar-2018

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Standards Content (Sample)


SLOVENSKI STANDARD
01-maj-2018
Medicinski laboratoriji - Zahteve za odvzem, transport, prejem in ravnanje z vzorci
Medical laboratories - Requirements for collection, transport, receipt, and handling of
samples
Laboratoires de biologie médicale - Exigences pour le prélèvement, le transport, la
réception et la manipulation des échantillons
Ta slovenski standard je istoveten z: ISO/TS 20658:2017
ICS:
11.100.01 Laboratorijska medicina na Laboratory medicine in
splošno general
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

TECHNICAL ISO/TS
SPECIFICATION 20658
First edition
2017-10
Medical laboratories — Requirements
for collection, transport, receipt, and
handling of samples
Laboratoires de biologie médicale — Exigences pour le prélèvement,
le transport, la réception et la manipulation des échantillons
Reference number
©
ISO 2017
© ISO 2017, Published in Switzerland
All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized otherwise in any form
or by any means, electronic or mechanical, including photocopying, or posting on the internet or an intranet, without prior
written permission. Permission can be requested from either ISO at the address below or ISO’s member body in the country of
the requester.
ISO copyright office
Ch. de Blandonnet 8 • CP 401
CH-1214 Vernier, Geneva, Switzerland
Tel. +41 22 749 01 11
Fax +41 22 749 09 47
copyright@iso.org
www.iso.org
ii © ISO 2017 – All rights reserved

Contents Page
Foreword .vi
Introduction .vii
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Quality management . 3
5 Pre-examination processes relating to patient samples. 4
5.1 General . 4
5.2 Laboratory test is ordered . 5
5.3 Sample request generation process . 5
5.4 Process for providing instructions to patients . 5
5.5 Patient identification process . 5
5.6 Preparation for sample collection process . 5
5.7 Primary sample collection and labelling process . 5
5.8 Preparation for transportation process . 5
5.9 Sample transport process . 5
5.10 Sample receipt process . 5
5.11 Process for preparing sample for examination . 5
6 Infrastructure and environmental conditions . 6
6.1 General . 6
6.2 Design . 6
6.2.1 General. 6
6.2.2 Safety and accessibility . 6
6.2.3 Privacy and confidentiality . 7
6.2.4 Equipment, supplies and storage . 7
6.3 Facility maintenance and environmental conditions . 7
6.4 Personnel facilities . 7
7 Equipment and supplies . 7
7.1 General . 7
7.2 Equipment acceptance testing . 7
7.3 Inspection and storage . 8
7.4 Inventory management . 8
7.5 Equipment maintenance and repair . 8
7.6 Equipment operation . 8
7.7 Computer equipment . 9
7.8 Equipment records . 9
8 Infection prevention and control (biosafety) .10
8.1 Personal protective equipment.10
8.2 Hand hygiene .10
8.3 Personnel practices .10
8.4 Safe disposal .10
8.5 Patient protection .11
8.6 Cleaning and disinfection . .11
8.7 Special precautions .11
9 Personnel .11
9.1 General .11
9.2 Training and competence .11
9.2.1 Personnel training .11
9.2.2 Competence and continuing education .12
9.3 Confidentiality and access to information .12
9.4 Personnel records.12
10 Information for patients and users of services .13
10.1 Information to be provided by laboratories that will receive the samples .13
10.2 Information for patients .14
11 Request form .15
11.1 Request form information .15
11.2 Verbal requests .16
11.3 Transcription .16
12 Patient identification .16
12.1 General .16
12.2 Routine patient identification .16
12.3 Patient identification in medical emergency situations .17
12.4 Patient identification of babies and young children .17
13 Identification of samples .17
14 Sample collection .18
14.1 General .18
14.2 Informed consent .18
14.3 Instructions for collection activities .
...


TECHNICAL ISO/TS
SPECIFICATION 20658
First edition
2017-10
Medical laboratories — Requirements
for collection, transport, receipt, and
handling of samples
Laboratoires de biologie médicale — Exigences pour le prélèvement,
le transport, la réception et la manipulation des échantillons
Reference number
©
ISO 2017
© ISO 2017, Published in Switzerland
All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized otherwise in any form
or by any means, electronic or mechanical, including photocopying, or posting on the internet or an intranet, without prior
written permission. Permission can be requested from either ISO at the address below or ISO’s member body in the country of
the requester.
ISO copyright office
Ch. de Blandonnet 8 • CP 401
CH-1214 Vernier, Geneva, Switzerland
Tel. +41 22 749 01 11
Fax +41 22 749 09 47
copyright@iso.org
www.iso.org
ii © ISO 2017 – All rights reserved

Contents Page
Foreword .vi
Introduction .vii
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Quality management . 3
5 Pre-examination processes relating to patient samples. 4
5.1 General . 4
5.2 Laboratory test is ordered . 5
5.3 Sample request generation process . 5
5.4 Process for providing instructions to patients . 5
5.5 Patient identification process . 5
5.6 Preparation for sample collection process . 5
5.7 Primary sample collection and labelling process . 5
5.8 Preparation for transportation process . 5
5.9 Sample transport process . 5
5.10 Sample receipt process . 5
5.11 Process for preparing sample for examination . 5
6 Infrastructure and environmental conditions . 6
6.1 General . 6
6.2 Design . 6
6.2.1 General. 6
6.2.2 Safety and accessibility . 6
6.2.3 Privacy and confidentiality . 7
6.2.4 Equipment, supplies and storage . 7
6.3 Facility maintenance and environmental conditions . 7
6.4 Personnel facilities . 7
7 Equipment and supplies . 7
7.1 General . 7
7.2 Equipment acceptance testing . 7
7.3 Inspection and storage . 8
7.4 Inventory management . 8
7.5 Equipment maintenance and repair . 8
7.6 Equipment operation . 8
7.7 Computer equipment . 9
7.8 Equipment records . 9
8 Infection prevention and control (biosafety) .10
8.1 Personal protective equipment.10
8.2 Hand hygiene .10
8.3 Personnel practices .10
8.4 Safe disposal .10
8.5 Patient protection .11
8.6 Cleaning and disinfection . .11
8.7 Special precautions .11
9 Personnel .11
9.1 General .11
9.2 Training and competence .11
9.2.1 Personnel training .11
9.2.2 Competence and continuing education .12
9.3 Confidentiality and access to information .12
9.4 Personnel records.12
10 Information for patients and users of services .13
10.1 Information to be provided by laboratories that will receive the samples .13
10.2 Information for patients .14
11 Request form .15
11.1 Request form information .15
11.2 Verbal requests .16
11.3 Transcription .16
12 Patient identification .16
12.1 General .16
12.2 Routine patient identification .16
12.3 Patient identification in medical emergency situations .17
12.4 Patient identification of babies and young children .17
13 Identification of samples .17
14 Sample collection .18
14.1 General .18
14.2 Informed consent .18
14.3 Instructions for collection activities .19
14.4 Handling urgent requests .19
14.5 Blood sample collection .19
14.5.1 General.19
14.5.2 Order of draw.20
14.5.3
...

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