SIST EN 300 291-2 V1.1.1:2003
(Main)Telecommunications Management Network (TMN); Functional specification of Customer Administration (CA) on the Operations System/Network Element (OS/NE) interface; Part 2: Multi line configurations
General Information
- Abstract
Specification of management aspects of customer administration for multi time configurations (e.g. PBX accesses). This specification is restricted to service provision and service configuration. Referenced documents: REN/TMN-00033, ITU-T Recommendation Q.824
- Status
- Published
- Publication Date
- 31-Oct-2003
- Technical Committee
- SPN - Services and Protocols for Networks
- Current Stage
- 6060 - National Implementation/Publication (Adopted Project)
- Start Date
- 01-Nov-2003
- Due Date
- 01-Nov-2003
- Completion Date
- 01-Nov-2003
Overview
SIST EN 300 291-2 V1.1.1:2003 is a European standard published by the Slovenski inštitut za standardizacijo (SIST). It defines the functional specification for Customer Administration (CA) within the Telecommunications Management Network (TMN), focusing specifically on the interface between Operations Systems (OS) and Network Elements (NE) for multi line configurations. The standard targets administrative and management aspects of customer access in multi line environments, such as those involving PBX (Private Branch Exchange) systems. It is primarily concerned with service provision and configuration, ensuring efficient and standardized management of customer multi line accesses in telecommunications networks.
Key Topics
- Telecommunications Management Network (TMN): Framework for managing telecom networks using standardized interfaces and protocols.
- Operations System/Network Element (OS/NE) Interface: Specifies communication and management operations between central management systems and network elements.
- Customer Administration (CA): Encompasses service setup, configuration, and upkeep for telecom users, focusing on multi line and PBX scenarios.
- Multi Line Configurations: Supports customer setups using multiple lines, including analog, digital, ISDN basic rate, and ISDN primary rate interfaces.
- Service Provision and Configuration: Addresses the establishment and modification of multi line access, including directory number management, PBX grouping, and supplementary service administration.
- Information Models: Entity relationship, inheritance hierarchy, and naming structure models support consistent handling of complex configurations.
- Supplementary and Bearer Services: Specification covers the management of extra telephony services and bearer services in multi line contexts.
Applications
SIST EN 300 291-2 is highly relevant for organizations and network operators implementing advanced telecommunications networks supporting business customers. Typical applications include:
- PBX and PABX Systems: Enables standardized management, configuration, and administration of multi line PBX systems, supporting analog and digital access as well as ISDN services.
- Service Providers: Facilitates efficient provisioning, modification, and withdrawal of services on customer accesses with multiple lines and complex directory structures.
- Business Communications: Supports the integration of supplementary telephony services, directory number assignments, and line grouping for organizational telephony needs.
- Network Operations Centers (NOCs): Enhances automation in configuration and management of customer lines, improving service reliability and reducing manual interventions.
- Telecom Equipment Vendors: Ensures interoperability of network elements and management systems across multi vendor environments via harmonized information models and object class definitions.
Related Standards
For comprehensive compliance and maximum interoperability, SIST EN 300 291-2 references and aligns with several key industry standards:
- EN 300 291-1: Details general functional requirements for the OS/NE interface in TMN.
- ITU-T Recommendation Q.824: Provides object class and management guidelines for ISDN customer administration within the TMN context.
- REN/TMN-00033: Reference document for TMN standards development.
- Other TMN Standards: EN 300 623 (TMN Principles), ITU-T M.3010 (TMN Framework), and relevant ETSI and ITU-T Q-series recommendations ensure consistency across different network management applications.
Keywords: Telecommunications Management Network (TMN), Customer Administration, multi line configurations, OS/NE interface, PBX, service provisioning, network management, service configuration, directory number management, supplementary services, ISDN, SIST standards, ETSI, European telecommunication standards.
By implementing SIST EN 300 291-2, telecommunications operators, service providers, and equipment vendors can ensure consistent, efficient, and interoperable management of multi line customer access, particularly supporting the evolving needs of enterprise communications and complex telephony deployments.
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Frequently Asked Questions
SIST EN 300 291-2 V1.1.1:2003 is a standard published by the Slovenian Institute for Standardization (SIST). Its full title is "Telecommunications Management Network (TMN); Functional specification of Customer Administration (CA) on the Operations System/Network Element (OS/NE) interface; Part 2: Multi line configurations". This standard covers: Specification of management aspects of customer administration for multi time configurations (e.g. PBX accesses). This specification is restricted to service provision and service configuration. Referenced documents: REN/TMN-00033, ITU-T Recommendation Q.824
Specification of management aspects of customer administration for multi time configurations (e.g. PBX accesses). This specification is restricted to service provision and service configuration. Referenced documents: REN/TMN-00033, ITU-T Recommendation Q.824
SIST EN 300 291-2 V1.1.1:2003 is classified under the following ICS (International Classification for Standards) categories: 33.040.35 - Telephone networks. The ICS classification helps identify the subject area and facilitates finding related standards.
SIST EN 300 291-2 V1.1.1:2003 is available in PDF format for immediate download after purchase. The document can be added to your cart and obtained through the secure checkout process. Digital delivery ensures instant access to the complete standard document.
Standards Content (Sample)
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.NDFLMDUHåQHJDTelecommunications Management Network (TMN); Functional specification of Customer Administration (CA) on the Operations System/Network Element (OS/NE) interface; Part 2: Multi line configurations33.040.35Telefonska omrežjaTelephone networksICS:Ta slovenski standard je istoveten z:EN 300 291-2 Version 1.1.1SIST EN 300 291-2 V1.1.1:2003en01-november-2003SIST EN 300 291-2 V1.1.1:2003SLOVENSKI
STANDARD
ETSI ETSI EN 300 291-2 V1.1.1 (2002-03) 2
Reference DEN/TMN-00042 Keywords configuration, management, NE, Q3 interface, service, TMN ETSI 650 Route des Lucioles F-06921 Sophia Antipolis Cedex - FRANCE
Tel.: +33 4 92 94 42 00
Fax: +33 4 93 65 47 16
Siret N° 348 623 562 00017 - NAF 742 C Association à but non lucratif enregistrée à la Sous-Préfecture de Grasse (06) N° 7803/88
Important notice Individual copies of the present document can be downloaded from: http://www.etsi.org The present document may be made available in more than one electronic version or in print. In any case of existing or perceived difference in contents between such versions, the reference version is the Portable Document Format (PDF). In case of dispute, the reference shall be the printing on ETSI printers of the PDF version kept on a specific network drive within ETSI Secretariat. Users of the present document should be aware that the document may be subject to revision or change of status. Information on the current status of this and other ETSI documents is available at http://portal.etsi.org/tb/status/status.asp If you find errors in the present document, send your comment to: editor@etsi.fr Copyright Notification No part may be reproduced except as authorized by written permission. The copyright and the foregoing restriction extend to reproduction in all media.
© European Telecommunications Standards Institute 2002. All rights reserved.
ETSI ETSI EN 300 291-2 V1.1.1 (2002-03) 3 Contents Intellectual Property Rights.8 Foreword.8 Introduction.8 1 Scope.9 2 References.9 3 Definitions and abbreviations.10 3.1 Definitions.10 3.2 Abbreviations.11 4 Functional requirements.11 4.1 Manage service provision.12 4.2 Administer service facilities and supplementary services.12 4.3 Administer customer line.12 5 Information model diagrams.12 5.1 Entity relationship diagrams.13 5.2 Inheritance hierarchy.14 5.3 Naming hierarchy.16 6 Information model description.17 6.1 Object class descriptions.17 6.1.1 Managed element.18 6.1.2 Access port fragment.18 6.1.2.1 Access port.18 6.1.2.2 ETSI access port.18 6.1.2.3 ETSI access port analogue.18 6.1.2.4 ETSI access port digital.18 6.1.2.5 ETSI access port ISDN basic rate.18 6.1.2.6 ETSI access port ISDN primary rate.18 6.1.2.7 Access channel.19 6.1.2.8 ETSI access channel.19 6.1.2.9 Access port profile.19 6.1.3 Multi line grouping fragment.19 6.1.3.1 Multi line group.19 6.1.3.2 ETSI routing block.20 6.1.4 Directory number fragment.21 6.1.4.1 Directory number.21 6.1.4.2 ETSI directory number E.164.21 6.1.4.3 Local destination.21 6.1.5 Customer profile fragment.21 6.1.5.1 Customer profile.21 6.1.5.2 ETSI customer profile.21 6.1.5.3 Multi line customer profile.21 6.1.5.4 Customized Resource.22 6.1.5.5 ETSI customized Resource.22 6.1.5.6 Multi line group member.22 6.1.5.7 Additional PBX number.23 6.1.5.8 D-channel primary rate access resource.23 6.1.6 Bearer service fragment.23 6.1.6.1 Bearer service.23 6.1.6.2 ETSI bearer service.23 6.1.7 Teleservice fragment.24 6.1.7.1 Teleservice.24 6.1.7.2 ETSI teleservice.24 6.1.8 Service dependent supplementary service fragment.24 SIST EN 300 291-2 V1.1.1:2003
ETSI ETSI EN 300 291-2 V1.1.1 (2002-03) 4 6.1.8.1 Supplementary service service dependent.24 6.1.8.2 Customized supplementary service.24 6.1.9 Service independent supplementary service fragment.25 6.1.9.1 Supplementary service service independent.25 6.1.9.2 ETSI supplementary service service independent.25 6.1.9.3 A-subscriber number identification.25 6.1.9.4 Charging information.26 6.1.9.5 Connect pilot line first.26 6.1.9.6 Direct circuit access.26 6.1.9.7 Dual homing.27 6.1.9.8 ISDN line reserved.27 6.1.9.9 Line huntgroup withdrawal.27 6.1.9.10 Metering information.28 6.1.9.11 SCI allowance.28 6.1.9.12 Trunk huntgroup withdrawal.28 6.1.10 General services.28 6.1.10.1 Catalogued supplementary service.29 6.1.10.2 Catalogued teleservice.29 6.1.10.3 General ISDN service container.29 6.1.10.4 General PSTN service container.29 6.1.10.5 Non ISDN service.29 6.1.11 Service provision fragment.30 6.1.11.1 Service manager.30 6.1.11.2 Configuration service manager.30 6.1.11.3 Multi line configuration service manager.30 6.1.11.4 Service package.30 6.1.11.5 Reference service configuration.30 6.2 Attributes description.30 6.2.1 Relative distinguished name.30 6.2.2 Relationship attributes.31 6.2.3 State attributes.31 6.3 ACTIONS description.31 6.4 Notifications description.31 7 Formal object class definitions.32 7.1 Definition of object classes.32 7.1.1 Managed element.32 7.1.2 Access port fragment.32 7.1.2.1 Access port.32 7.1.2.2 ETSI access port.32 7.1.2.3 ETSI access port analogue.32 7.1.2.4 ETSI access port digital.32 7.1.2.5 ETSI access port ISDN basic rate.32 7.1.2.6 ETSI access port ISDN primary rate.32 7.1.2.7 Access channel.32 7.1.2.8 ETSI access channel.32 7.1.2.9 Access port profile.32 7.1.3 Multi line grouping fragment.33 7.1.3.1 Multi line group.33 7.1.3.2 ETSI routing block.33 7.1.4 Directory number fragment.33 7.1.4.1 Directory number.33 7.1.4.2 ETSI directory number E.164.33 7.1.4.3 Local destination.33 7.1.5 Customer profile fragment.34 7.1.5.1 Customer profile.34 7.1.5.2 ETSI customer profile.34 7.1.5.3 Multi line customer profile.34 7.1.5.4 Customized resource.34 7.1.5.5 ETSI customized resource.34 7.1.5.6 Multi line group member.35 7.1.5.7 Additional PBX number.35 SIST EN 300 291-2 V1.1.1:2003
ETSI ETSI EN 300 291-2 V1.1.1 (2002-03) 5 7.1.5.8 D-channel primary rate access resource.35 7.1.6 Bearer service fragment.36 7.1.6.1 Bearer service.36 7.1.6.2 ETSI bearer service.36 7.1.7 Teleservice fragment.36 7.1.7.1 Teleservice.36 7.1.7.2 ETSI teleservice.36 7.1.8 Service dependent supplementary service fragment.36 7.1.8.1 Supplementary service service dependent.36 7.1.8.2 Customized supplementary service.36 7.1.9 Service independent supplementary service fragment.36 7.1.9.1 Supplementary service service independent.36 7.1.9.2 ETSI supplementary service service independent.36 7.1.9.3 A-subscriber number identification.36 7.1.9.4 Charging information.37 7.1.9.5 Connect pilot line first.37 7.1.9.6 Direct circuit access.37 7.1.9.7 Dual homing.38 7.1.9.8 ISDN line reserved.38 7.1.9.9 Line huntgroup withdrawal.38 7.1.9.10 Metering information.38 7.1.9.11 SCI allowance.39 7.1.9.12 Trunk huntgroup withdrawal.39 7.1.10 General services.39 7.1.10.1 Catalogued supplementary service.39 7.1.10.2 Catalogued teleservice.39 7.1.10.3 General ISDN service container.39 7.1.10.4 General PSTN service container.39 7.1.10.5 Non ISDN service.39 7.1.11 Service provision fragment.40 7.1.11.1 Service manager.40 7.1.11.2 Configuration service manager.40 7.1.11.3 Multi line configuration service manager.40 7.1.11.4 Service package.40 7.1.11.5 Reference service configuration.40 7.2 Name bindings.40 7.2.1 Multi line group-multi line customer profile.40 7.2.2 ETSI routing block-multi line customer profile.40 7.3 Definition of packages.41 7.3.1 Line signalling.41 7.3.2 Maintenance blocking package.41 7.3.3 Multi line group pointer list package.41 7.3.4 Register signalling package.41 7.3.5 Terminating characteristics package.41 7.3.6 Withdrawal notification package.41 7.4 Definition of attributes.42 7.5 Definition of behaviours.45 7.6 Definition of actions.45 7.7 Definition of notifications.45 7.8 ASN.1 defined types module.45 Annex A (normative): Assignment of services.48 Annex B (informative): Requirements for multi line configurations.49 B.1 Access configurations.49 B.1.1 Multi line hunt group.49 B.1.2 PBX without DDI.49 B.1.2.1 Access with analogue subscriber lines (line circuit level).49 B.1.2.2 Access at PCM span level (not ISDN PRA).49 B.1.3 Non ISDN PABX with DDI.49 B.1.4 ISDN PABX with DDI.50 SIST EN 300 291-2 V1.1.1:2003
ETSI ETSI EN 300 291-2 V1.1.1 (2002-03) 6 B.1.5 Mixed PABX.50 B.2 Entities.50 B.3 Directory number issues.50 B.4 Hunting/selection aspects.51 B.5 Supplementary services.51 B.6 PABX signalling issues.52 B.7 Issues related to calls from multi/P(A)BX lines.53 B.8 Additional characteristics on PBX DN level.53 B.9 Additional characteristics of the individual line.53 B.10 Special features.53 B.11 Sources.54 Annex C (informative): Object classes defined in the ITU-T Recommendation Q.824 series which are not used in the context of the present document.55 C.1 ITU-T Recommendation Q.824.0.55 C.2 ITU-T Recommendation Q.824.1.55 C.3 ITU-T Recommendation Q.824.2.56 C.4 ITU-T Recommendation Q.824.3.56 C.5 ITU-T Recommendation Q.824.4.56 Annex D (informative): Examples for customer configurations.57 D.1 ISDN PABX with DDI with 3 lines (2 terminating,
1 originating), all linked to an instance of etsiDirectoryNumberE164.57 D.2 ISDN PABX with DDI with 3 lines, only customerProfile is linked to an instance of etsiDirectoryNumberE164.58 D.3 Mixed PABX (analogue and ISDN) DDI with 3 lines
(2 lines ISDN, 1 line analogue), all linked to an instance of etsiDirectoryNumberE164.59 D.4 ISDN PABX (with DDI) on PA with 3 PABX lines, all linked to an instance of etsiDirectoryNumberE164. PABX has additional directory numbers.60 Annex E (informative): Trunk Hunting (TH) supplementary service;
service description.61 E.1 Description.61 E.2 Procedures.61 E.2.1 Provision and withdrawal.61 E.2.2 Normal procedures.62 E.2.2.1 Activation, deactivation and registration.62 E.2.2.2 Erasure.62 E.2.2.3 Invocation and operation.62 E.2.2.4 Interrogation.63 E.2.3 Exceptional procedures.63 E.2.3.1 Activation, deactivation and registration.63 E.2.3.2 Erasure.63 E.2.3.3 Invocation and operation.63 E.2.3.4 Interrogation.63 E.3 Intercommunication considerations.63 E.3.1 Interworking with non-lSDNs.63 E.3.2 Interworking with private ISDNs.64 SIST EN 300 291-2 V1.1.1:2003
ETSI ETSI EN 300 291-2 V1.1.1 (2002-03) 7 E.4 Interaction with other supplementary services.64 E.4.1 Advice of charge services.64 E.4.1.1 Advice of charge at call set-up time.64 E.4.1.2 Advice of charge during the call.64 E.4.1.3 Advice of charge at the end of a call.64 E.4.2 Call waiting.64 E.4.3 Call hold.64 E.4.4 Explicit call transfer.64 E.4.5 Number identification services.64 E.4.5.1 Calling line identification presentation.64 E.4.5.2 Calling line identification restriction.64 E.4.5.3 Connected line identification presentation.65 E.4.5.4 Connected line identification restriction.65 E.4.6 Closed user group.65 E.4.7 Call completion services.65 E.4.7.1 Completion of calls to busy subscriber.65 E.4.7.2 Completion of calls on no reply.65 E.4.8 Conference services.65 E.4.8.1 Conference call, add-on.65 E.4.8.2 Conference call, meet-me.65 E.4.9 Direct dialling in.66 E.4.10 Diversion services.66 E.4.10.1 Call forwarding unconditional.66 E.4.10.2 Call forwarding busy.66 E.4.10.3 Call forwarding no reply.66 E.4.10.4 Call deflection.66 E.4.10.5 Selective call forwarding.66 E.4.11 Freephone.66 E.4.12 Malicious call identification.67 E.4.13 Multiple subscriber number.67 E.4.14 Subaddressing.67 E.4.15 Terminal portability.67 E.4.16 Three party.67 E.4.17 User-to-user signalling.67 E.4.18 Hunting services.67 E.4.18.1 Line hunting.67 E.4.18.2 Trunk hunting.67 E.4.19 Call barring services.67 E.4.19.1 Outgoing call barring-fixed.67 E.4.19.2 Outgoing call barring-user controlled.67 E.5 Interaction with other services.67 E.5.1 Universal access number.67 E.5.2 Virtual card calling.68 E.5.3 Premium rate.68 E.5.4 Televoting.68 E.5.5 Universal personal telecommunication.68 E.5.6 Remote control.68 Annex F (informative): Bibliography.69 History.70
ETSI ETSI EN 300 291-2 V1.1.1 (2002-03) 8 Intellectual Property Rights IPRs essential or potentially essential to the present document may have been declared to ETSI. The information pertaining to these essential IPRs, if any, is publicly available for ETSI members and non-members, and can be found in ETSI SR 000 314: "Intellectual Property Rights (IPRs); Essential, or potentially Essential, IPRs notified to ETSI in respect of ETSI standards", which is available from the ETSI Secretariat. Latest updates are available on the ETSI Web server (http://webapp.etsi.org/IPR/home.asp). Pursuant to the ETSI IPR Policy, no investigation, including IPR searches, has been carried out by ETSI. No guarantee can be given as to the existence of other IPRs not referenced in ETSI SR 000 314 (or the updates on the ETSI Web server) which are, or may be, or may become, essential to the present document. Foreword This European Standard (Telecommunications series) has been produced by ETSI Technical Committee Telecommunications Management Network (TMN). The present document is part 2 of a multi-part deliverable covering the Telecommunications Management Network (TMN); Functional specification of Customer Administration (CA) on the Operations System/Network Element (OS/NE) interface, as identified below: Part 1: "Single line configurations"; Part 2: "Multi line configurations".
National transposition dates Date of adoption of this EN: 1 March 2002 Date of latest announcement of this EN (doa): 30 June 2002 Date of latest publication of new Natio
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