General Information

Abstract

Additional generic procedures to those in basic call for use in this supplementary service.

Status
Published
Publication Date
30-Nov-2003
Current Stage
6060 - National Implementation/Publication (Adopted Project)
Start Date
01-Dec-2003
Due Date
01-Dec-2003
Completion Date
01-Dec-2003

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SIST EN 300 356-16 V3.1.3:2003

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Overview

SIST EN 300 356-16 V3.1.3:2003 is a Slovenian standard that specifies the protocols and procedures for delivering the Call Hold (HOLD) supplementary service within the context of the Integrated Services Digital Network (ISDN), using the Signalling System No.7 (SS7) and specifically the ISDN User Part (ISUP) version 3 for international interconnection. This standard, harmonized with ITU-T Recommendation Q.733 clause 2 (1993) and further modified for European implementation, plays a crucial role in ensuring standardized, interoperable supplementary calling features across international ISDN networks.

Key Topics

  • Scope and Application: Focuses exclusively on stage three (protocol and switching functions) for Call Hold within the pan-European ISDN environment, applicable to all circuit-mode basic telecommunications services.
  • Call Hold Supplementary Service: Allows a user to temporarily interrupt communications on an existing call (hold) and subsequently resume it. This standard defines how network elements handle requests and signals that initiate, maintain, or release the hold state.
  • International Compatibility: Ensures that the Call Hold supplementary feature works seamlessly across borders, supporting consistent end-user experience when calls traverse international ISDN networks.
  • Protocol and Switching: Details the relevant procedures, message formats, codes, and actions to be implemented at both originating and terminating local exchanges, especially at international gateways. Includes informative provisions for message handling, such as parameter compatibility and the handling of nationally variant functions.
  • Referencing Key Standards: Maintains alignment by referencing and adapting multiple other standards and recommendations to ensure robust interoperability.

Applications

The implementation of Call Hold (HOLD) supplementary service in ISDN networks provides several important practical benefits:

  • Enhanced Call Management: Enables users to manage multiple calls more effectively, for instance by putting a caller on hold while consulting with another party or handling critical information.
  • Interoperability: Ensures that the Call Hold function behaves predictably, regardless of where the call is originated or terminated within the integrated European ISDN infrastructure.
  • Carrier and Operator Implementation: Telecommunications operators utilize this standard to design and deploy consistent supplementary voice services for business and consumer users, adding competitive value to voice network offerings.
  • International Services: Facilitates business operations and personal communications across borders by maintaining service quality and expectations internationally.

Related Standards

SIST EN 300 356-16 V3.1.3:2003 is part of a comprehensive suite of standards governing ISDN User Part (ISUP) supplementary services and basic call control. Related standards include:

  • EN 300 356-1: Basic services for ISUP version 3, covering underlying protocols;
  • EN 300 356-2: General ISDN supplementary services;
  • ETS 300 139 and ETS 300 140: Service description and functional/information flows for Call Hold;
  • ETS 300 141-1 and EN 300 403-1: Digital Subscriber Signalling No. one (DSS1) protocol specifications for the HOLD service;
  • Other relevant parts of EN 300 356 series: Covering supplementary services such as Call Waiting, Conference Call, Explicit Call Transfer, and more.

By adhering to SIST EN 300 356-16 V3.1.3:2003, network providers and equipment manufacturers guarantee robust, interoperable implementation of the Call Hold supplementary service, supporting international telecom operations and enhancing user experience across the integrated network environment.

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Standard

SIST EN 300 356-16 V3.1.3:2003

English language (8 pages)
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Frequently Asked Questions

SIST EN 300 356-16 V3.1.3:2003 is a standard published by the Slovenian Institute for Standardization (SIST). Its full title is "Integrated Services Digital Network (ISDN); Signalling System No.7; ISDN User Part (ISUP) version 3 for the international interface; Part 16: Call Hold (HOLD) supplementary service [ITU-T Recommendation Q.733, clause 2 (1993), modified]". This standard covers: Additional generic procedures to those in basic call for use in this supplementary service.

Additional generic procedures to those in basic call for use in this supplementary service.

SIST EN 300 356-16 V3.1.3:2003 is classified under the following ICS (International Classification for Standards) categories: 33.080 - Integrated Services Digital Network (ISDN). The ICS classification helps identify the subject area and facilitates finding related standards.

SIST EN 300 356-16 V3.1.3:2003 is available in PDF format for immediate download after purchase. The document can be added to your cart and obtained through the secure checkout process. Digital delivery ensures instant access to the complete standard document.

Standards Content (Sample)


2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.Integrated Services Digital Network (ISDN); Signalling System No.7; ISDN User Part (ISUP) version 3 for the international interface; Part 16: Call Hold (HOLD) supplementary service [ITU-T Recommendation Q.733, clause 2 (1993), modified]33.080Digitalno omrežje z integriranimi storitvami (ISDN)Integrated Services Digital Network (ISDN)ICS:Ta slovenski standard je istoveten z:EN 300 356-16 Version 3.1.3SIST EN 300 356-16 V3.1.3:2003en01-december-2003SIST EN 300 356-16 V3.1.3:2003SLOVENSKI
STANDARD
EN 300 356-16 V3.1.3 (1998-08)European Standard (Telecommunications series)Integrated Services Digital Network (ISDN);Signalling System No.7;ISDN User Part (ISUP) version 3 for the international interface;Part 16: Call Hold (HOLD)supplementary service[ITU-T Recommendation Q.733, clause 2 (1993), modified]SIST EN 300 356-16 V3.1.3:2003

ETSIEN 300 356-16 V3.1.3 (1998-08)2ReferenceREN/SPS-01039-16 (3as01ie0.PDF)KeywordsISDN, ISUP, SS7, supplementary service, HOLDETSIPostal addressF-06921 Sophia Antipolis Cedex - FRANCEOffice address650 Route des Lucioles - Sophia AntipolisValbonne - FRANCETel.: +33 4 92 94 42 00
Fax: +33 4 93 65 47 16Siret N° 348 623 562 00017 - NAF 742 CAssociation à but non lucratif enregistrée à laSous-Préfecture de Grasse (06) N° 7803/88Internetsecretariat@etsi.frhttp://www.etsi.frhttp://www.etsi.orgCopyright NotificationNo part may be reproduced except as authorized by written permission.The copyright and the foregoing restriction extend to reproduction in all media.© European Telecommunications Standards Institute 1998.All rights reserved.SIST EN 300 356-16 V3.1.3:2003

ETSIEN 300 356-16 V3.1.3 (1998-08)3Intellectual Property RightsIPRs essential or potentially essential to the present document may have been declared to ETSI. The informationpertaining to these essential IPRs, if any, is publicly available for ETSI members and non-members, and can be foundin SR 000 314: "Intellectual Property Rights (IPRs); Essential, or potentially Essential, IPRs notified to ETSI in respectof ETSI standards", which is available free of charge from the ETSI Secretariat. Latest updates are available on theETSI Web server (http://www.etsi.fr/ipr or http://www.etsi.org/ipr).Pursuant to the ETSI IPR Policy, no investigation, including IPR searches, has been carried out by ETSI. No guaranteecan be given as to the existence of other IPRs not referenced in SR 000 314 (or the updates on the ETSI Web server)which are, or may be, or may become, essential to the present document.ForewordThis European Standard (Telecommunications series) has been produced by ETSI Technical Committee SignallingProtocols and Switching (SPS).The present document is part 16 of a multi-part EN covering the ISDN User Part (ISUP) version 3 for the internationalinterface, as identified below:Part 1:"Basic services";Part 2:"ISDN supplementary services";Part 3:"Calling Line Identification Presentation (CLIP) supplementary service";Part 4:"Calling Line Identification Restriction (CLIR) supplementary service";Part 5:"Connected Line Identification Presentation (COLP) supplementary service";Part 6:"Connected Line Identification Restriction (COLR) supplementary service";Part 7:"Terminal Portability (TP) supplementary service";Part 8:"User-to-User Signalling (UUS) supplementary service";Part 9:"Closed User Group (CUG) supplementary service";Part 10:"Subaddressing (SUB) supplementary service";Part 11:"Malicious Call Identification (MCID) supplementary service";Part 12:"Conference Call, add-on (CONF) supplementary service";Part 14:"Explicit Call Transfer (ECT) supplementary service";Part 15:"Diversion supplementary services";Part 16:"Call Hold (HOLD) supplementary service";Part 17:"Call Waiting (CW) supplementary service";Part 18:"Completion of Calls to Busy Subscriber (CCBS) supplementary service";Part 19:"Three party (3PTY) supplementary service".Part 20:"Completion of Calls on No Reply (CCNR) supplementary service";Part 31:"Protocol Implementation Conformance Statement (PICS) proforma specification for basic services"Part 32:"Test Suite Structure and Test Purposes (TSS&TP) specification for basic services"Part 33:"Abstract Test Suite (ATS) and partial Protocol Implementation eXtra Information for Testing (PIXIT)proforma specification for basic services"Part 34:"Protocol Implementation Conformance Statement (PICS) proforma specification for supplementaryservices"Part 35:"Test Suite Structure and Test Purposes (TSS&TP) specification for supplementary services"Part 36:"Abstract Test Suite (ATS) and partial Protocol Implementation eXtra Information for Testing (PIXIT)proforma specification for supplementary services"NOTE:Part 13 has not been issued.SIST EN 300 356-16 V3.1.3:2003

ETSIEN 300 356-16 V3.1.3 (1998-08)4In accordance with CCITT Recommendation I.130, the following three level structure is used to describe thesupplementary telecommunication services as provided by European public telecommunications operators under thepan-European Integrated Services Digital Network (ISDN):-Stage 1: is an overall service description, from the user's stand-point;-Stage 2: identifies the functional capabilities and information flows needed to support the service described instage 1; and-Stage 3: defines the signalling system protocols and switching functions needed to implement the servicedescribed in stage 1.The present document details the stage three aspects (signalling system protocols and switching functions) needed tosupport the Call Hold (HOLD) supplementary service. The stage 1 and stage 2 aspects are detailed in ETS 300 139 andETS 300 140, respectively.National transposition datesDate of adoption of this EN:7 August 1998Date of latest announcement of this EN (doa):30 November 1998Date of latest publication of new National Standardor endorsement of this EN (dop/e):31 May 1999Date of withdrawal of any conflicting National Standard (dow):31 May 1999Endorsement noticeThe text of ITU-T Recommendation Q.733, clause 2 (1993), was approved by ETSI as an EN with agreed modificationsas given below.NOTE:New or modified text is indicated using sidebars. In addition, underlining and/or strike-ou
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