ISO 21384-3:2023

INTERNATIONAL ISO
STANDARD 21384-3
Second edition
2023-10
Unmanned aircraft systems —
Part 3:
Operational procedures
Aéronefs sans pilote —
Partie 3: Modes opératoires
Reference number
© ISO 2023
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Published in Switzerland
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Contents Page
Foreword .v
Introduction . vi
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Abbreviated terms . 4
5 Safety and security .5
5.1 General . 5
5.2 Safety. 5
5.2.1 Safety policy . 5
5.2.2 Requirements for operators conducting UAS operations in VLOS or EVLOS . 6
5.2.3 Additional requirements for operators conducting UAS operations in
BVLOS at VLL . 7
5.2.4 Additional requirements for operators conducting UAS operations in
controlled airspace, above VLL and under IFR and for C2CSP . 7
5.2.5 Tasks of the COMO . 8
5.2.6 Tasks of the SAFO . 8
5.3 Security . 9
5.3.1 Requirements for operators conducting UAS operations in VLOS or EVLOS . 9
5.3.2 Additional requirements for operators conducting UAS operations in
BVLOS at VLL . 10
5.3.3 Additional requirements for operators conducting UAS operations in
controlled airspace, above VLL and under IFR and for C2CSP . 10
5.3.4 Tasks of the SECO . 11
6 Data protection — Operator requirements .12
7 Operator .12
7.1 Documentation .12
7.1.1 Documents held by the UAS operator .12
7.1.2 Documents to be available at the point of operations .13
7.2 Insurance . 14
8 Airspace .14
8.1 Compliance with airspace regulations . 14
8.2 Airspace information . 14
8.3 Operations above 500 ft (150 m) . 14
8.4 Special zones at very high flight levels (FL) 600 . 14
8.5 Facility and equipment and requirements . 14
8.6 Registration . 14
8.7 UA identification . 14
8.8 Compatibility . 15
9 Operations .15
9.1 Flight operations . .15
9.2 Operational plan — Flight planning . 15
9.3 Flight preparation . . 16
9.3.1 Pre-flight inspections . 16
9.3.2 Communication planning . 17
9.4 In flight operations . 17
9.4.1 Responsibilities of the remote pilot in command (RPIC) . 17
9.4.2 Operational limitations . 18
9.4.3 Transfer of functions and responsibilities . 18
9.4.4 Multiple UA operation . 19
9.4.5 Autonomous operations . 20
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9.4.6 Communication and airborne functions for UTM . 20
9.4.7 Operations at night .20
9.4.8 Surface/ground operations . 20
9.4.9 Journey log . 21
9.4.10 Abnormal and contingency procedures . 21
9.5 External services . 21
9.5.1 UAS functions interacting with UTM . 21
9.5.2 Oversight of contracted service providers . . 21
9.5.3 C2 communication service provider (C2CSP) .22
9.6 Personnel qualification and management . 26
9.6.1 General . 26
9.6.2 Competence . 26
9.6.3 Currency . 27
9.6.4 Qualification and training .28
10 Maintenance .28
10.1 General .28
10.2 Hardware updates .29
10.3 Software updates .29
10.4 Service release .29
10.5 Configuration management . 29
11 Conflict management .30
11.1 General .30
11.2 Separation provision and collision avoidance .30
11.3 Operational procedure .30
Annex A (normative) Privacy etiquette .36
Annex B (informative) External services .37
Bibliography .
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