Business requirements for end-to-end visibility of logistics flow

This document specifies three business requirements for the visibility of logistics traffic flow based on the use cases and gap analysis in Annex A. It includes 1) LISS network architecture requirements, 2) visibility data interchange requirements between LISSs, and 3) visibility data interface and process requirements for an LISS network. These three business requirements are described further in Clause 6, Clause 7 and Clause 8 respectively. Furthermore, Clause 8 describes the requirement for a guideline for business participants and stakeholders in an LISS network such as logistics information service providers, single window/SSP operators, data providers and logistics data users. This document does not include standardization 1) at the level of logistics devices (areas of standardisation covered by ISO/TC 104, ISO/TC 204), 2) for ships, navigation and marine technologies (areas of standardisation covered by ISO/TC 8), or 3) related to international data exchange such as standards developed, published and maintained by UN/CEFACT, GS1, WCO which are referenced as appropriate in this document.

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Status
Published
Publication Date
21-Apr-2020
Current Stage
9020 - International Standard under periodical review
Start Date
15-Apr-2025
Completion Date
15-Apr-2025
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INTERNATIONAL ISO
STANDARD 23354
First edition
2020-04
Business requirements for end-to-end
visibility of logistics flow
Reference number
©
ISO 2020
© ISO 2020
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting
on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address
below or ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: +41 22 749 01 11
Fax: +41 22 749 09 47
Email: copyright@iso.org
Website: www.iso.org
Published in Switzerland
ii © ISO 2020 – All rights reserved

Contents Page
Foreword .iv
Introduction .v
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Abbreviated terms . 2
5 Business requirements overview . 2
6 Logistics information service system network architecture requirements .4
6.1 Network architecture requirements overview. 4
6.2 LISS network entities . 5
6.2.1 Logistics information service system (LISS) . 5
6.2.2 Single window . 6
6.2.3 Data providers . 6
6.2.4 Data users . 6
6.3 Network architecture requirement between different LISSs . 6
6.4 Network architecture requirement between LISS and SW/SSP. 6
6.5 Network architecture requirement between LISS and data providers . 6
6.6 Network architecture requirement between LISS and data users from other LISSs . 6
7 Visibility data interchange requirements between LISSs . 7
7.1 Event data classification . 7
7.2 Data control for different entities in the LISS network . 8
8 Visibility data interface and process requirements for LISS network .8
8.1 Unified user management and authentication process requirements . 8
8.1.1 Federation authentication among LISSs . 8
8.1.2 Enable users log in to multiple LISSs and query services by single sign-on . 8
8.2 Open data access . 8
9 Guideline for business participants and stakeholders . 8
9.1 LISS operator . 8
9.2 Single window operator . 9
9.3 Data providers . 9
9.4 Data users . 9
Annex A (informative) Use cases and gap analysis .10
Annex B (informative) Related standards and organizations .17
Bibliography .23
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards
bodies (ISO member bodies). The work of preparing International Standards is normally carried out
through ISO technical committees. Each member body interested in a subject for which a technical
committee has been established has the right to be represented on that committee. International
organizations, governmental and non-governmental, in liaison with ISO, also take part in the work.
ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of
electrotechnical standardization.
The procedures used to develop this document and those intended for its further maintenance are
described in the ISO/IEC Directives, Part 1. In particular, the different approval criteria needed for the
different types of ISO documents should be noted. This document was drafted in accordance with the
editorial rules of the ISO/IEC Directives, Part 2 (see www .iso .org/ directives).
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. ISO shall not be held responsible for identifying any or all such patent rights. Details of
any patent rights identified during the development of the document will be in the Introduction and/or
on the ISO list of patent declarations received (see www .iso .org/ patents).
Any trade name used in this document is information given for the convenience of users and does not
constitute an endorsement.
For an explanation of the voluntary nature of standards, the meaning of ISO specific terms and
expressions related to conformity assessment, as well as information about ISO's adherence to the
World Trade Organization (WTO) principles in the Technical Barriers to Trade (TBT) see www .iso .org/
iso/ foreword .html.
This document was prepared by Technical Committee ISO/TC 154, Processes, data elements and
documents in commerce, industry and administration.
Any feedback or questions on this document should be directed to the user’s national standards body. A
complete listing of these bodies can be found at www .iso .org/ members .html.
iv © ISO 2020 – All rights reserved

Introduction
Visibility of logistics traffic flow and finding the precise logistics information in a simple and trusted
way are very important for the logistics processes in international trade.
However, the logistics data to be obtained by the logistics operator is often provided by several logistics
information service systems (LISS) and other logistics and/or trade parties. Although international
standards (such as UN/EDIFACT) have existed for decades and many national and regional systems
have been implemented based on such international standards, LISSs are often developed in isolation
and fragmentation based on their individual business requirements; and this has led to many different
and non-interoperable interpretations of standard messages. In order to realize the visibility of logistics
traffic flow, data from different LISSs should be interchanged with each other by using a standardized
method to establish an LISS network.
This document specifies three business requirements of a future LISS network. The purpose of including
the network architecture in this document is to support the business requirements of data exchanges
between different LISSs on the application layer. Existing international standards (Annex B) can be
reused in a standardized way and any gaps filled by new international standards where identified. This
document is an important reference and guideline to related logistics parties such as LISS providers,
single window/SSP operators, logistics data providers and logistics data users.
INTERNATIONAL STANDARD ISO 23354:2020(E)
Business requirements for end-to-end visibility of
logistics flow
1 Scope
This document specifies three business requirements for the visibility of logistics traffic flow based on
the use cases and gap analysis in Annex A. It includes
1) LISS network architecture requirements,
2) visibility data interchange requirements between LISSs, and
3) visibility data interface and process requirements for an LISS network.
These three business requirements are described further in Clause 6, Clause 7 and Clause 8 respectively.
Furthermore, Clause 8 describes the requirement for a guideline for business participants and
stakeholders in an LISS network such as logistics information service providers, single window/SSP
operators, data providers and logistics data users.
This document does not include standardization
1) at the level of logistics devices (areas of standardisation covered by ISO/TC 104, ISO/TC 204),
2) for ships, navigation and marine technologies (areas of standardisation covered by ISO/TC 8), or
3) related to international data exchange such as standards developed, published and maintained by
UN/CEFACT, GS1, WCO which are referenced as appropriate in this document.
2 Normative references
The following documents are referred to in the text in such a way that some or all of their content
constitutes requirements of this document. For dated references, only the edition cited applies. For
undated references, the latest edition of the referenced document (including any amendments) applies.
1)
UN/CEFACT Multi Modal High-Level Business Requirements Specification (BRS)
3 Terms and definitions
For the purposes of this document, the following terms and definitions apply.
ISO and IEC maintain terminological databases for use in standardization at the following addresses:
— ISO Online browsing platform: available at https:// www .iso .org/ obp
— IEC Electropedia: available at http:// www .electropedia .org/
1) This high-level BRS describes the requirements for a generic reference data model supporting the trade
and transport-related processes involved in the cross-border supply chain and covering, at a high-level, the
involved business areas, the main parties and the information involved. It provides the framework for any cross-
border transport-related business and government domains to specify their own specific information exchange
requirements whilst complying with the overall processes and data structures. Reference: https:// www .unece .org/
fileadmin/ DAM/ cefact/ brs/ BRS _T _L -MMT .zip.
3.1
logistics information service system
LISS
trusted third party that provides the services of a platform for the electronic exchange of logistics
information in the supply chain for increased efficiency and effectiveness
3.2
single window
SW
facility that allows parties involved in trade and transport to lodge standardized information and
documents with a single-entry point to fulfil all import, export, and transit-related regulatory
requirements
Note 1 to entry: If information is electronic, then individual data elements should only be submitted once.
Note 2 to entry: See UN/CEFACT Recommendation 33 (currently under revision).
3.3
single submission portal
SSP
portal that allows traders to submit all of the information related to a specific activity to a single
electronic platform, which then redistributes the information to all participants within that portal
Note 1 to entry: A single submission portal differs from a single window (3.2) in that it can or cannot handle
regulatory procedures and it can or cannot be the only portal within a market.
4 Abbreviated terms
API application programming interface
B2B business to business
B2G business to government
CCS cargo community system
G2B
...


INTERNATIONAL ISO
STANDARD 23354
First edition
2020-04
Business requirements for end-to-end
visibility of logistics flow
Reference number
©
ISO 2020
© ISO 2020
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting
on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address
below or ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: +41 22 749 01 11
Fax: +41 22 749 09 47
Email: copyright@iso.org
Website: www.iso.org
Published in Switzerland
ii © ISO 2020 – All rights reserved

Contents Page
Foreword .iv
Introduction .v
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Abbreviated terms . 2
5 Business requirements overview . 2
6 Logistics information service system network architecture requirements .4
6.1 Network architecture requirements overview. 4
6.2 LISS network entities . 5
6.2.1 Logistics information service system (LISS) . 5
6.2.2 Single window . 6
6.2.3 Data providers . 6
6.2.4 Data users . 6
6.3 Network architecture requirement between different LISSs . 6
6.4 Network architecture requirement between LISS and SW/SSP. 6
6.5 Network architecture requirement between LISS and data providers . 6
6.6 Network architecture requirement between LISS and data users from other LISSs . 6
7 Visibility data interchange requirements between LISSs . 7
7.1 Event data classification . 7
7.2 Data control for different entities in the LISS network . 8
8 Visibility data interface and process requirements for LISS network .8
8.1 Unified user management and authentication process requirements . 8
8.1.1 Federation authentication among LISSs . 8
8.1.2 Enable users log in to multiple LISSs and query services by single sign-on . 8
8.2 Open data access . 8
9 Guideline for business participants and stakeholders . 8
9.1 LISS operator . 8
9.2 Single window operator . 9
9.3 Data providers . 9
9.4 Data users . 9
Annex A (informative) Use cases and gap analysis .10
Annex B (informative) Related standards and organizations .17
Bibliography .23
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards
bodies (ISO member bodies). The work of preparing International Standards is normally carried out
through ISO technical committees. Each member body interested in a subject for which a technical
committee has been established has the right to be represented on that committee. International
organizations, governmental and non-governmental, in liaison with ISO, also take part in the work.
ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of
electrotechnical standardization.
The procedures used to develop this document and those intended for its further maintenance are
described in the ISO/IEC Directives, Part 1. In particular, the different approval criteria needed for the
different types of ISO documents should be noted. This document was drafted in accordance with the
editorial rules of the ISO/IEC Directives, Part 2 (see www .iso .org/ directives).
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. ISO shall not be held responsible for identifying any or all such patent rights. Details of
any patent rights identified during the development of the document will be in the Introduction and/or
on the ISO list of patent declarations received (see www .iso .org/ patents).
Any trade name used in this document is information given for the convenience of users and does not
constitute an endorsement.
For an explanation of the voluntary nature of standards, the meaning of ISO specific terms and
expressions related to conformity assessment, as well as information about ISO's adherence to the
World Trade Organization (WTO) principles in the Technical Barriers to Trade (TBT) see www .iso .org/
iso/ foreword .html.
This document was prepared by Technical Committee ISO/TC 154, Processes, data elements and
documents in commerce, industry and administration.
Any feedback or questions on this document should be directed to the user’s national standards body. A
complete listing of these bodies can be found at www .iso .org/ members .html.
iv © ISO 2020 – All rights reserved

Introduction
Visibility of logistics traffic flow and finding the precise logistics information in a simple and trusted
way are very important for the logistics processes in international trade.
However, the logistics data to be obtained by the logistics operator is often provided by several logistics
information service systems (LISS) and other logistics and/or trade parties. Although international
standards (such as UN/EDIFACT) have existed for decades and many national and regional systems
have been implemented based on such international standards, LISSs are often developed in isolation
and fragmentation based on their individual business requirements; and this has led to many different
and non-interoperable interpretations of standard messages. In order to realize the visibility of logistics
traffic flow, data from different LISSs should be interchanged with each other by using a standardized
method to establish an LISS network.
This document specifies three business requirements of a future LISS network. The purpose of including
the network architecture in this document is to support the business requirements of data exchanges
between different LISSs on the application layer. Existing international standards (Annex B) can be
reused in a standardized way and any gaps filled by new international standards where identified. This
document is an important reference and guideline to related logistics parties such as LISS providers,
single window/SSP operators, logistics data providers and logistics data users.
INTERNATIONAL STANDARD ISO 23354:2020(E)
Business requirements for end-to-end visibility of
logistics flow
1 Scope
This document specifies three business requirements for the visibility of logistics traffic flow based on
the use cases and gap analysis in Annex A. It includes
1) LISS network architecture requirements,
2) visibility data interchange requirements between LISSs, and
3) visibility data interface and process requirements for an LISS network.
These three business requirements are described further in Clause 6, Clause 7 and Clause 8 respectively.
Furthermore, Clause 8 describes the requirement for a guideline for business participants and
stakeholders in an LISS network such as logistics information service providers, single window/SSP
operators, data providers and logistics data users.
This document does not include standardization
1) at the level of logistics devices (areas of standardisation covered by ISO/TC 104, ISO/TC 204),
2) for ships, navigation and marine technologies (areas of standardisation covered by ISO/TC 8), or
3) related to international data exchange such as standards developed, published and maintained by
UN/CEFACT, GS1, WCO which are referenced as appropriate in this document.
2 Normative references
The following documents are referred to in the text in such a way that some or all of their content
constitutes requirements of this document. For dated references, only the edition cited applies. For
undated references, the latest edition of the referenced document (including any amendments) applies.
1)
UN/CEFACT Multi Modal High-Level Business Requirements Specification (BRS)
3 Terms and definitions
For the purposes of this document, the following terms and definitions apply.
ISO and IEC maintain terminological databases for use in standardization at the following addresses:
— ISO Online browsing platform: available at https:// www .iso .org/ obp
— IEC Electropedia: available at http:// www .electropedia .org/
1) This high-level BRS describes the requirements for a generic reference data model supporting the trade
and transport-related processes involved in the cross-border supply chain and covering, at a high-level, the
involved business areas, the main parties and the information involved. It provides the framework for any cross-
border transport-related business and government domains to specify their own specific information exchange
requirements whilst complying with the overall processes and data structures. Reference: https:// www .unece .org/
fileadmin/ DAM/ cefact/ brs/ BRS _T _L -MMT .zip.
3.1
logistics information service system
LISS
trusted third party that provides the services of a platform for the electronic exchange of logistics
information in the supply chain for increased efficiency and effectiveness
3.2
single window
SW
facility that allows parties involved in trade and transport to lodge standardized information and
documents with a single-entry point to fulfil all import, export, and transit-related regulatory
requirements
Note 1 to entry: If information is electronic, then individual data elements should only be submitted once.
Note 2 to entry: See UN/CEFACT Recommendation 33 (currently under revision).
3.3
single submission portal
SSP
portal that allows traders to submit all of the information related to a specific activity to a single
electronic platform, which then redistributes the information to all participants within that portal
Note 1 to entry: A single submission portal differs from a single window (3.2) in that it can or cannot handle
regulatory procedures and it can or cannot be the only portal within a market.
4 Abbreviated terms
API application programming interface
B2B business to business
B2G business to government
CCS cargo community system
G2B
...

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